Very helpful!!!
So today I called Cove and needed to pay my bill because there was an issue processing my payment. The girl on the other end was very polite and helpful and resolved the issue with the payment. I then had another issue with something that was going wrong with my panel, so she talked me through how to run a test on the system. She also told me that if it does not resolve the issue, then I can send the unit back for a new panel. She was very helpful and I have had a great experience with Cove in the past year!!! Thank you so much!
Mike
Edition was very helpful and has great…
Edision was very helpful and has great customer service really glad I chose cove
Edison and Faerna have been a great…
Edison and Faerna have been a great help!
Thanks so very much for your help
Thanks so very much for your help. Great customer service and support!!!
Helpful and solved my problem.
Helpful and solved my problem.
All interactions with Cove have been…
All interactions with Cove have been very helpful and cooperative. Very pleasant people ready to assist. I highly recommend Cove!
Late at night
Late at night, but Shine solved my problem readily, and was very pleasant about it. I'm impressed. It was a LITTLE more tedious installing the system than I expected, but I had to remove the previous system first, so. Anyway, so far so good. Thanks.
Dimple was very helpful in solving my…
Dimple was very helpful in solving my problem. Great customer service
Great Customer Service
Great customer service sofar everything good
Excellent
Excellent customer service and really thankful for the help
Great experience
Great experience ! We had a fire and lost everything. I spoke with the customer service representative and they replaced my whole system for me. No cost to me . I will never go with another company . They are the greatest !
I love the service keep me safe.
I love the service because even when the service is not armed and the fire alarm goes off they called me and asked me if everything is OK I love that it's show that the care I love this system The company meet my satisfaction and customer service very good.
I had a very good experience with Cove
I had a very good experience with Cove
The young lady was very helpful
The young lady was very helpful. I will call to set up the system at my house. Only one door works and none of the windows, so I will need some helps.
It was easy!
It was easy for me to communicate with the representative and resolve my issue.
Great customer service !!
R. J. Listened and helped me right away and was all business yet very personable and friendly ‼️ You have a great customer service man in him !!
Cove helps me feel safe in my home &…
Cove helps me feel safe in my home & they are very understanding and patient with me when I have questions or concerns.
I truly appreciate the affordable peace of mind.
I’ll always be a customer.
Very happy good service thank you
Very happy good service thank you
Questions were answered quickly and accurately
I had a question about my account which was answered quickly. I had further technical questions which my contact was able to answer.
The customer service rep was every…
The customer service rep was every helpful she took the time to listen to my concerns with my purchase.
Thanks for the fast and friendly help…
Thanks for the fast and friendly help with getting my info updated.
Great Customer Service
Customer service representative was knowledgeable, addressed my issues, but above all was extraordinarily polite and cheerful.
I set the system by myself
I set the system by myself. It is easy to install and reasonable price
Great service and worth the price
Great service and worth the price
System Information
Marian was help full and courteous, as usual!