The associate was all versed and…
The associate was all versed and knowledgeable. Has a pleasant attitude. I appreciate that.
I'm already loving cove customer…
I'm already loving cove customer service. First 2 representatives that we spoke to answered our questions and were able to solve our problem.
Five stars ⭐️⭐️⭐️⭐️⭐️
Five stars ⭐️⭐️⭐️⭐️⭐️
Was able to resolve my concern quickly.
Was able to resolve my concern without any issues. The customer service representative was very helpful and knowledgeable and made the process enjoyable.
Great staff and very helpful.
Great staff and very helpful.
Great customer service all around.
Great customer service all around.
The representative was very…
The representative was very professional and friendly
Thank you very much
Thank you very much
Easy Peasy
Easy answers and explanation of what needed to be done to resolve my problem. Patient, polite and clear rep.
Easy install
Easy install, awesome customer service, all at a great price. So far system seems to be working haven’t had any issues. Wish that video doorbell and security camera wasn’t on back order. I was informed ahead of time on the doorbell. Didn’t know about the security camera being on back order until delivery. That was a little disappointing. But overall I’m happy with the system and service so far.
No hassle in returning the product
No hassle in returning the product, return mailing label emailed to me. very easy.
Prompt and resolving customer service!
Great customer service. Revised my review
Thank you for your flexibility
The assistance i got from the assistant…
The assistance i got from the assistant provided in straightening out my account
Great customer service
Great customer service
Easy to install and use
Very easy to install. All the components come pre programmed indicating their placement by location (front door, bedroom window, etc..). Each sensor can be individually timed.
Customer service so far has been knowledgeable and available when I call with any questions. The monthly fees are affordable compared to other companies.
Tech was helpful and concise
Tech was helpful and concise. Straight to the point with out any nonsense.
I ABSOLUTELY LOVE LOVE COVE!!!
I ABSOLUTELY LOVE LOVE COVE!!!! Easy set up and whenever we have to call for assistance all of the reps are VERY FRIENDLY AND they actually listen and try to help you as much as possible. Safe to say I will not be going anywhere I’m a loyal customer!! ♥️
I love her calming voive
I love her calming voive
Very good customer service response.
Very good customer service response.
Billing question
Knowledgeable and friendly rep. Helpful in resolving issue.
I’ve been a Cove customer for over two…
I’ve been a Cove customer for over two years. Very happy with everything related to Cove: price, equipment, monitoring, and customer service. Recommend to family and friends.
Retiree
Agents friendly and knowledgble, also very informative. Website easy to navigate.
Great customer service!
We had a technical issue with our alarm panel but one call to COVE’s customer service and the issue was resolved quickly. Great customer service. Thank you!
Still a pleased Cove customer after several years
The Cove representative I spoke with today was friendly, knowledgeable and very helpful. Resolving my issue was a simple process and it was handled quickly and professionally.