Was really easy setting up system.
Was really easy setting up system.
Then went to hook up cameras and had to call tech support.
Got right to someone and he emailed me step by step for each camera and I got it done no problems.
Thanks I’m glad I went with y’all.
Cove customer for nearly 3 years…
I’ve been using Cove for nearly 3 years and the customer service representative’s are always compassionate, thorough, and patient with me. They never charge me late fees which is a huge plus from any monthly service and one of the biggest reasons I continue to use this service. I’m 25 and I live in a scary little neighborhood and Cove has always provided me peace of mind and a feeling of safety. I would and I do recommend cove to all of my friends.
Cove Security truly stands out with its…
Cove Security truly stands out with its exceptional customer service, offering unparalleled support to its customers. Their commitment to ensuring a positive experience is commendable. Moreover, Cove Security offers a fantastic price point for the quality of service they provide, making home security accessible to a wider audience without compromising on effectiveness. One of the most notable features is the ease of installation; their user-friendly setup makes it a breeze for customers to secure their homes quickly and efficiently. Cove Security undoubtedly excels in delivering a top-notch security solution that combines great customer service, affordability, and simplicity of use.
Help was awesome
Help was awesome. Answered Everthing I needed.
I love Cove
I love Cove! Everyone is always so polite and helpful. I'm never nervous about calling in like I am with other companies.
the lady that helped me was very…
the lady that helped me was very pleasant and very helpful
Easy to order and install
Easy to order and install
Very easy to set up!
Very easy to set up!! Help desk very friendly
Bg2023
I Need Home Security But not company
Fixing my problems when I call
Fixing my problems when I call. It may take a little while, but your staff always figure it out. Thx
Tech Support/Customer Service
Every time that I’ve ever had to call tech support or CSR, I have always had awesome results. The reps are always eager to help. They walk me through each step of anything that I need to do. My recent call was with “Joseph”, he was very informative, very courteous & very professional. I highly recommend COVE.
Awesome company
Awesome company
Excellent Security Service
Easy to work with, equipment and installation was simple, never had any issues with this security monitoring service. A+
Reliably good service
Hands down the best customer service I’ve had in years. Glad to know good help is just a call away.
A++great service thanks.
A++great service thanks.
AWESOME JOB
EXTREMELY helpful, and understanding
can always speak with a knowledgable…
can always speak with a knowledgable representative when needed
So far so good
So far so good. I ordered the system, I had a couple of questions when ordering. I called customer service and they quickly and pleasantly answered my questions. I had a tiny glitch in my set up (I didn't enter my phone number correctly (fat fingered a number). They corrected the number in their system and I am off on my merry way!
My issue was resolved promptly
My issue was resolved promptly, without hesitation. The representative was courteous and knew immediately what steps to take to correct my issue!
Fast and friendly service.
Fast and friendly service.
great services
cove have good services
Thanks for everything
Thanks for everything
We would happily return..
Our family of 5 was booked for 7 nights in a gold select caravan.
We arrived a little earlier than expected (10 mins) but the caravan was still being cleaned so we parked up nearby and explored the area. We were in Hollyhocks so this is a relatively new and fresh area with no through traffic so was very pleased. The caravan was available 10 mins after our selected time so a little annoying but not a biggy.
The van was clean, spacious and accommodating with a decent size decking area with table and chairs.
Our only niggle was the digital door lock that was temperamental and was sometimes unsure if it was actually locked at night! This is particularly concerning as the sight is open to the public.
We found the entertainment areas clean and well laid out. The outdoor seating at the waterfront bar with a big screen was a particularly nice spot with the beach a stone throw away. The tables were clean and empty glasses taken away regularly..
The take away venues are a little pricey but good quality and deliver in a good time. We didn't use the restaurants (No reason).
We pre-booked activities before arriving, these included football training, axe throwing, archery and crazy golf. The activity crews were a great bunch and do a great job, our son Henry got on well with Ewan and Tom who do their job really well!
We also booked snorkelling which we had to cancel. This wasn't easy as you cannot do this on the app. There was no reply from an email and it took 2 days to answer the phone..
An almost full refund was given.
We used the indoor swimming pool which has a fast river section and slide which was clean and not too busy.
One of the earlier evenings in our week we went to the club for the entertainment. However the kids entertainment was still going on later than we would of expected so there was lack of seating and generally messy tables. Our kids are 9 upwards so they were not interested in what was going on therefore we only had one drink and didn't return. We feel the kids stuff should finish earlier but maybe that's just our opinion.
The onsite shops were fairly well stocked with most of the essentials covered.
We used the laundrette too which needs an app downloading to use. No cash or card option which would make it easier.
Overall we enjoyed our weeks stay and would say you can make a nice holiday here and always find something to do, just bring the sunshine with you...
Knowledgeable
Knowledgeable, business-like, smart..
Quality operator that helped me today
Quality operator that helped me today. Thank you! A+ 😃