Helpful and Knowledgeable
The agent who I spoke to was extremely helpful and knowledgeable.
The tech support was patience with me…
The tech support was patience with me as we worked together to resolve this problem.
Great customer service
Very helpful with ordering
Cove alarm is easy to install
Cove alarm is easy to install. The price is great. The monitoring station personnel are great too. I have recommended several of my friends to buy Cove alarms.
The Cove company appears to be anxious to take care of any problems or concerns dealing with your equipment or the company.
Very helpful customer service!
Good job
None at this time.
Easy contact by phone
Easy contact by phone. Agent was super helpful and super responsive on the two(2) questions I had. Terrific! Thank you! Mark
Great service
Great service
Customer service was very helpful…
Customer service was very helpful getting my camera working!!
The person I talked with was very sweet…
The person I talked with was very sweet and patient with me.
Awesome customer service and great…
Awesome customer service and great products. Wouldn't change companies for anything always on time and calls are always quick to answer thanks
The young man great customer service named Joseph was pleasant…
The young man named Joseph was pleasant and very helpful. Every one there is so nice.
Great security service along with great…
Great security service along with great customer service 👏 👍 👌
Tech support was great
Tech support was great
Never any problems
DIY Installation less than 30 min. A few years now and never any tech issues, service, billing, or customer support.
Order came in less than 5 days it was…
Order came in less than 5 days it was easy to set up and works as advertised
Kind
Kind, friendly professional customer service.
Billing
Addressed my concern in a pleasant manner and quickly
Except for 1 person who hung up on me
Except for 1 person who hung up on me, everyone else was extremely helpful. I did get a bad motion sensor which upset me as this was the first sensor out of the box. All others were fine. I do not like that I cannot change the names of my sensors to what I want and have to keep an excel cross walk.
Great service when you need support
my support associate was very patient and thorough. She made sure I understood how my alarm system worked and encouraged me to contact them when I had any concerns. I told her I would give her an A on the review.
I didn't have to wait on the phone long…
I didn't have to wait on the phone long to be helped and the person was very kind and knew exactly what to do to help me with my problem right away.
Excellent customer service
Excellent customer service, very friendly staff.
They are on the ball
They are on the ball
Customer having problems…
Every time I buy have called customer service with issues of my own doing dealing with login issues. I was received with kind and courteous people.
They solve my issues in timely fashion.