customer service was good
customer service was good, addressed me concerns professionally made sure i was satisfied.
Good Company
Goes above and beyond for customers.
Outstanding support
Thank you for helping me resolve my concern.
Great service
Great service ! Rep answers all my questions and went above and beyond to assist me with my account ! Highly recommend
The staff took the time to help me…
The staff took the time to help me troubleshoot my issue and resolved it.
My experience with working with Customer Support
My experience with working with the Covesmart team was excellent. I gave them a call over the weekend in the evening thinking I would not get much support until Monday morning, but to my surprise I was given step by step instructions on how to finish my setup. The product has been fantastic and I would highly recommend using it to others.
The system works great
The system works great. If I have a question customer service is always helpful. They are experience and help you step by step. Thank you Cove!
Great service
Great service. The monthly price is reasonable and the system works just as good as the top of the line systems.
Easy to talk to
Easy to talk to. If needed they will work with you.
Always helpful
Always helpful
Really GOOD Alarm Company
User friendly alarm system, easy to use and operate, very little wait time after calling customer service, friendly, helpful and knowledgeable customer service staff with easy to understand accent, no heavy foreign accent from foreign countries. Excellent company- COVE!
The agent was attentive and…
The agent was attentive and understanding of my problem. It was fairly easy to understand his English.
I was able to talk to someone very…
I was able to talk to someone very quickly and they diagnosed and resolved my problem very quickly. The person that I talked to was knowledgeable and very patient with me. Excellent customer service.
Issue was resolved quickly
Issue was resolved quickly! I've always had a good experience with Cove Support, and love my system!
Very friendly and great service!
Very friendly and great service!
Communication with your service team…
Communication with your service team was very, very good. The workers were very helpful
Cove is awesome!
Cove is awesome!
Patient & helpful customer care
Very patient and helpful customer service. They were able to guide me in trouble shooting a sensor that wasn't registering and finally activate it
So far great
So far great! Waiting for shipment.
You are excellent
You are excellent. I spent about 3 hours talking to your rep and I received full instructions to complete the installation today. He was patient with me and guided me step by step and answered all my questions. I gave him Five Stars. Thank you!
Very easy to order and it came super…
Very easy to order and it came super quick. The installation was easy as well. So far everything seems to be a smooth transaction.
Person was very nice
Person was very nice - helped me immediately
The installation Tech London was…
The installation Tech London was excellent!
I've never had to wait to talk to…
I've never had to wait to talk to someone about an issue.