I am amazed at the level of customer…
I am amazed at the level of customer service and smooth process ordering from Cove has been. From beginning to end, the customer service, installation, and follow-up has been flawless. Install was quick and easy. If we had any problems, there are sets of videos to help. The quality of the pad is top notch. They have met all of our needs for a 10,000 sq ft + home.
Make sure they have all of the system in stock before they order
Great customer service and very fast
Customer for 3+ years now - very happy.
I have been a cove customer for over three years now. I have had a number of security systems over the years and find Cove's to be the best. I love the display system. Customer service is top notch. Very happy!
Will provide good support after
Cheap equipment and cheap pricing. You get what you pay for and cove is no exception. Have had issues with my front door sensor for months and all they ask me to do is remove the sensor and readd the sensor in the panel,
Update: Was contacted by a rep that sent new sensors which fixed the issue. Updated review to 5 stars but the Company should be proactive in this instead of waiting to receive a 1 star review before acting.
Simple set up
Simple set up, reasonable pricing and good customer service.
Cove customer support
Cove has always provided me with excellent customer support, answering all my questions quickly.
You guys are amazing
You guys are amazing. No issues. I feel so safe in my house.
The lady that took my service was super…
The lady that took my service was super duper nice, She helped me with my problems, had the best attitude, thank you,
All was good thanks
All was good thanks
I love it
Thanks for all the help
I had to call Cove for assistance to…
I had to call Cove for assistance to set up my phone app. The lady that helped me was very knowledgeable and talked me through it. My experience was a pleasant one.
That you guys are the real deal
Every time I need help every time I call you guys you guys take care of me you guys stay there until the problem it's off I like you guys a lot that's why I'm staying with you guys
It was simple and easy and the customer…
It was simple and easy and the customer service representative was pleasant.
Fast service
Fast service! Have a window sensor that is acting up with Tamper Alarms. Customer service excellent. Replacement sensor on its way.
Cove lived up to my expectations…
Cove lived up to my expectations expectations, and surprised me with level of customer service they provided both during the installation and after.
Concerned phone agent
Concerned phone agent took the time to guide me through the ordering process and to track a missing order that was shipped.
Great communication to fix issue
Great communication to fix issue
Great security service
I have code for over a year, I highly recommend this company
Highly recommended!technology is very simple
The technology is very simple, it works flawlessly m & support is just a phone call away! Highly recommended!
No contract easy installation…
No contract easy installation inexpensive good customer service I’m very happy
Easy installation
The system arrived in mail within a few days and was easy to install! We called Customer Service with a few questions about set up and they were very helpful.
Great and easy to use and setup
Great and easy to use and setup
The Agent took care of what I needed on…
The Agent took care of what I needed on the first call that was great for me.
Very pleasant to talk too.
Great job I can't wait to hook up this system and give it a try.
Very good customer service
Very good customer service, very caring and professional. Great job!
Great customer service
Great customer service! She explained everything to me.