Everything is great
Everything is great, only complaint is yard signs are too short.
Professional and personable
Professional and personable
COVE Smart lives up to it's statements
COVE Smart lives up to it's statement that you may cancel at any time and renew when you choose to. They also honored a backordered camera that had not been delivered and generated the order.
Excellent customer service support
Excellent customer service support
Professional
Cove does an excellent job monitoring my property. Never an issue, never a problem in the 2+ years I have been using them. Reports are quick and responsive.
Never an issue, never a problem in the 2+ years I have been using Cove. Customer service is always helpful, and alarms are called into me quickly. Reports are quick and responsive. Thank you Cove!
Questions answered
Questions answered quickly and with good knowledge of the system and components.
Donnell was extremely courteous and…
Donnell was extremely courteous and professional in installing our system.
Great Customer Service
Great Customer Service. Made troubleshooting easy. Only had 2 problems in 1 year and both times were resolved within minutes.
Great alarm company great monthly price…
Great alarm company great monthly price very friendly
Everything was great and quick
Everything was great and quick
Top notch reliable home security.
Easy to install. Siren would scare the daylights out of anyone. Constant communication from Cove every day from arming to disarming. And the cost is so inexpensive anyone can afford to have quality and reliable security in their home.
Answered all of my questions and great…
Answered all of my questions and great customer service. He spoke English too, no problem understanding him.
Representative was knowledgeable
Representative was knowledgeable, courteous, and efficient. Thank you!!!
Easy fast professional help.
Easy fast professional help.
Thank you
I did not run into any unanticipated…
I did not run into any unanticipated problems which is unusual. I had no problem receiving the equipment and once I started installation I was done before I knew it. Very pleased
An easy process with the agent who…
An easy process with the agent who understood my situation.
A trouble free experience
A trouble free experience
Easy to deal with…
The service reps are efficient and business friendly. I have installed Cove for couple family members who have had excellent dealings with Cove. When my alarm system failed I ordered a system from Cove and have been 100% satisfied. The install is easy and everyrhing worked.
Brand new to Cove and so far the…
Brand new to Cove and so far the costumer service has been excellent
great experience
great experience, got my issue solved quickly
Always very polite to with there…
Always very polite to with there customers very friendly very helpful and get the problems resolved over all they fit the situation I do appreciate cove very much very good business
Customer service is great,the reps
Customer service is great,the reps, are friendly, respectful, and has a lot of patience . 2/8/23
There was an issue with the cellular…
There was an issue with the cellular provider. Technical support was quick and knowledgeable. I got the system reset and back up very quickly. This was the first issue in over two years of ownership.
Great help!
Great help!! She was very knowledgeable
Cove is Excellent!
Agent was extremely helpful and provided assistance with my purchase