Quick and simple resolution of my issue

Mr. Rojas was extremely helpful and quickly resolved my issue. And, he was easy to understand.

Patience was truly given

Great customer service

Nice friendly fast service

Wow. Great customer service. I was not on hold for very long at all. The representative was very friendly and knowledge. My questions were answered very quickly. I had set aside an hour of time for this and I had it resolved in 5 minutes. Now I have an extra 55 minutes for a head start on hanging up xmas lights

Prompt skilled fix to black screen on control panel

Prompt skilled diagnosis and fix of black control panel screen. Thank you!

Customer service

Customer service representative was very helpful. Was able to fix our issue and send us new equipment.

Amazing

Amazing. Help me so much. Great customer service.

Fast and easy answers.

Appreciated the "call back" so I didn't have to stay on the line. The rep answered all my questions without any trouble.

Love Cove!

I rarely have to contact Cove, but when I do it’s always easy!

Great Customer Service

Customer Service agent listened to my issue, asked questions to clarify the problem and acted quickly to resolve the issue. I was on the phone for 15 minutes or less and my replacement panel is on its way now.

I’ve been using this company for 2…

I’ve been using this company for 2 years now and I love my experience thus far totally impressed with the customer service. Thank you!

Best Troubleshooting Assistance

The way the Cove team made things simple in addressing troubleshooting issues. My COVE Assistant saved me from purchasing additional unnecessary equipment.

Happy Cancelation

Minchi made it easy to cancel and understand my needs. I really appreciate her time and efforts.

10/10

Cove has not failed me yet when I’ve needed help—I call, a REAL person answers and graciously walks me through whatever issue I’ve run into! Thanks, Cove team for valuing your customers and our experience with your security system!

Cove is an amazing security company.

Cove has been amazing to work with and they have wonderful customer service. They are always prompt and very polite.

excellent AAA+++

excellent AAA+++

Customer service was great and it was a…

Customer service was great and it was a quick fix. I appreciate not having to go through any trouble to fix the issues. The representative that took my call was great.

Kick ass service

Best service as always

Walked through installing a new panel

Walked through installing a new panel. Very helpful with no issues replacing. Only replaced due to poor cell signal with ATT. Switched to Verizon and all is good now.

The representative was kind and…

The representative was kind and patient. Helped with MANY items of difficulty

The time to reach a tech was not long, and the person who answered the phone knew how to fix the problem. Also she gave me a link so if the problem re-appears I can fix it myself.

The time to reach a tech was not long, and the person

Great tech customer service

Great tech customer service! Thank you!

Fast shipping and items are priced…

Fast shipping and items are priced affordable

Great customer service

Great customer service

Great customer service

The fact that problem was corrected in a short time. The agent was pleasant and helpful.

Outstanding service

Outstanding service. Resolved my issue in a very timely manner.