The representative was so patient with…everything. I was confused a few times and she easily explained so I could understand .
The representative was so patient with me .she talked me through everything.
outstanding service in helping me add…
outstanding service in helping me add another user. Curtius is friendly, and professional.
Good customer service
Was very helpful while we are going through trying times.
Super helpful
Super helpful, easy to follow steps were provided to troubleshoot my set up!
Easy to work with and get answers
Easy to work with and get answers
Cove had done ✔️ all that I could…Great job
Cove had done ✔️ all that I could expect a security company to do. I fully trust Cove with my family and home. I will keep them as long as they are in business. Thank you Cove for being there when I’m not.
Kimberly was very helpful
Kimberly was very helpful, answered all my questions and helped me send her everything that she needed, kimberly gets a 10 for her professional manner and knows how to take care of her customer. we appreciate all of her help.
Thank you so much, Fred and Glenna Nielsen
Fred and Glenna Nielsen
US
Feel the security makes me sleep so…
Feel the security makes me sleep so much better.
Activation and setting up
Representative very knowledgeable about system. Walked me step by step on activating and setting up my system.
Great Customer Services
The young man who helped me today was very helpful and polite!!
They ALWAYS ARE JOHNNY ON THE SPOT
They ALWAYS ARE JOHNNY ON THE SPOT
Amazing service Cove
Amazing service from the team and glad I chose Cove for my security system.
Very great customer service and they…
Very great customer service and they were able to fix question quickly
The customer service rep was fantastic
The customer service rep was fantastic
It’s was fast and they made it easy
It’s was fast and they made it easy
The customer service rep was excellent
The customer service rep was excellent. He was pleasant and very knowledgeable! I got what I wanted in just a few seconds. Amazing!
The best customer service ever!!
The customer support was so helpful. When I first called the agent was very professional, kind and understood my needs. It made my experience easy.
Customer service has been awesome
Customer service has been awesome. Kent made sure I received everything I needed.
Jerry Mayo is a star
Jerry Mayo made my experience fantastic. All questions answered promptly and throughly.
Please stop hiring people from the…
Please stop hiring people from the Philippines to answer your calls. They are ok, but hire US workers instead.
Affordable great service
Affordable service with simple to use technology. Their customer service is also great. I highly recommend this brand of security
My rep helped me substantially from…
My rep helped me substantially from start to finish- and fully resolved my issue. He was kind and compassionate!
Great customer service
Great customer service
Old man's club.
Immediate support from customer service. They were patient with me, and as an old guy that is much appreciated.
Amazing, patient, customer service!
I’ve been with Cove Security now for almost 3 years. The customer service lady I spoke with today (and everytime prior) was so patient with me and all my questions. I had some issues, which she was able to help me resolve…and she did it so well, so professionally, and was so nice and patient with her time with me. I’ve never had a problem with them before because they continually have amazing customer service!