My home is secure!

My experience has been great as far as ordering, installing and using Cove home security with monitoring. My home is secure and I have peace of mind.

Jefferson was awesome today with…

Jefferson was awesome today with helping me make adjustments to my setup after my initial order for equipment. Support has been awesome.

This is the one company that will…

This is the one company that will immediately take care of any issues that I have. Quick response easy to install, Lower price than any of the other systems I have looked at.

Received the package today and support was great!

Received the package today and successfully installed the system with ease. Except for some glitches in a couple of the sensors. They were defective but replacement was without a hassle. Be receiving them in a few days. Customer support was great and exceptional! Talk to a real person with just one call and no passing of call around!. So far I am pleased with the product, ease of use and the support. Glad to make the switch to Cove from my current provided. Be calling them tomorrow.

Excellent support on line.

Excellent support on line.

My billing issue resolved!

My billing issue was resolved in less than 2 minutes and my account was updated so quickly! Thank you Cove!

Like other reviewers l too have only…

Like other reviewers l too have only good things to say about customer service and the products! Had our system installed by Ley, excellent in every way!! Thank you.

Phenomenal customer service and love…

Phenomenal customer service and love their home security. We’ve been customers for years now and have had zero problems.

I am extremely happy with my new…

I am extremely happy with my new covesmart security system! Had a slight glitch with the set up but customer serviced was fantastic in solving it and stayed with me constantly until the install was finished! EXCELLENT CUSTOMER SERVICE WITH THIS COMPANY! Every representative is extremely knowledgeable and helpful. I highly recommend cove smart!

Good

Good service from the company

Very helpful

Very helpful! Always answers all of my questions. Helps with placing orders of new equipment! I am really glad to have you guys helping keep us safe and secure!

Amazing customer service

Amazing customer service, affordable and quality products!

Rating for Brittany

Brittany spent around an hour or perhaps even more answering all my questions professionally, patiently, knowledgeably, and with the kind of energy that made me feel very very comfortable, assured and confident regarding our choice to go with COVE as a security system. It was a delight and pleasure to speak with someone who made a customer service interaction superior to many I have experienced in the past with other companies. Great praise to the executives who hired her. Thank you so very much.

Home Security Shopper

Answered all questions quickly and provided the information needed to make a decision easier.

Great system, Great value!

I have found the Cove Security system to provide the same features that more expensive systems do for much less money. I have been very satisfied with the ease of installation and use. I am very happy with the Cove alarm system.

So easy to work with!!!

So easy to work with to cancel my order. I ordered it before a life event that left me really struggling for money. I called to cancel my order and they were so helpful and kind. I will definitely re-order when I get my affairs in order. GREAT customer service!

The great experience I had with the Cove today.

The experience I had with the Cove representative was great. She was able to resolve my issue I the shortest time. She courteous and professional during the entire session. Please consider allowing customers to edit their billing information online. My online account includes a payment method that is no longer valid but I did not have an option to remove it. Thank you

Hi, i had a great experience on the phone with a representative. Friendly, helpful and patient. Id definitely use this company again in the future. Thank you so much!

Hi, i had a great experience on the phone with a representative. Friendly, helpful and patient. Id definitely use this company again in the future. Thank you so much!

Customer Service is wonderful.

Customer Service is wonderful.

The person who assisted me was… kind

The person who assisted me was knowledgable, understanding, helpful, and kind. Thank you Cove!!!

Very helpful

Very helpful. Resolved issue quickly.

Customer Service was Great

As a teacher I was eligible for a promotional free trial, but my account portal showed a balance due. CSA Xavier was able to fix the issue right away. Thank you for providing a great service and for offering educator discounts!

I called customer service to request a…

I called customer service to request a hold on my monitoring as my Wife recently lost her job. The representative was able to approve a one month credit. We have had our Cove system for about a year or so, and have been very pleased with their service.

Did the quick chat online and they had…

Did the quick chat online and they had my problem fixed quickly and easily.

It's one of the best security systems…

It's one of the best security systems out there now It was very easy to install very easy to use they call you immediately if your alarm goes off and gets it resolved if it's false alarm They're just great in general