Cove is the way to go!!

Great offering, if you are on the fence, buy it. The quality is great and customer success is fantastic.

Choosing a security company for our…

Choosing a security company for our remote mountain cabin seemed to be an expensive proposition. Quotes on installation and monitoring were like buying insurance, costly. Cove was one of a few new way of thinking security companies though. The cost was substantially lower. The equipment arrived and was easy to install, Set up was a breeze with a bit of help from a great phone technician who guided me through the process. I was up and running in under an hour. Every move we made testing the system was reported to my cell phone also. I can highly recommend this company.

I purchased a security system about a…

I purchased a security system about a month ago, when my cameras came in I received great help in making all my installations, I really love the customer support, thanks for the great service

MRS Donna

MRS. DONNA WAS A GREAT CUSTOMER SERVICE Rep. SHE WAS A BIG HELP. THANK YOU FOR HER SERVICE.

I was over charged for an extra camera…

I was over charged for an extra camera and I contacted Cove and they solved my issue right away . Excellent customer service.

Great alarm

Had cove for couple years now, never had a problem. Alarm panel is very intuitive and easy to use. I would highly recommend to friends and family.

Stellar Home Security Option

Great option for home security at a very affordable price. Their money back guarantee is fantastic, and the return process seamless if for any reason you decide it's not for you. Highly recommend this company.

Lots of False Alarms

UPDATE: they sent a new panel and it fixed everything, changed my rating from a 1 to a 5, would recommend.

Question about account

A few days ago I talked to a young man by the name of Rodrigo?? I couldn't leave a feedback that day, so here I am. I had a personal question about our account and he checked on it for me. He was very polite and understandable. You have another great customer service employee!!

I contacted cove to change a charge…

I contacted cove to change a charge card account For monitoring our property and it was done very quickly! Bill B

Couldn't ask for better customer…

Couldn't ask for better customer service representatives. From installation to any questions or concerns, they have always been professional and quick to fix the problem or answer any questions. Thank you Cove Customer Service!

good customer service.

good customer service.

Easy and quick

I had a billing question and it was resolved easily and quickly. Thank you!

Chat Order

Placed order online and then realized that I had rewards dollars. In the chat the rep was able to cancel my order and replace the order for me using the rewards dollars..so my cost went from $104 to $9. Love cove no plans on changing anytime soon.

Very Helpful

Faernadeth was very helpful in getting me a replacement door sensor after one of mine needed replacing.

Excellent customer service.

Excellent customer service. All problems were solved quickly and professionally.

Recently had to call customer service…

Recently had to call customer service because of an issue with an expired credit card. My call was answered with no hold time and my issue was handled promptly and professionally.

LMM - COVE Support is Awesome

LMM - COVE support is Awesome. Ms. Leika helped reset a password reset with a perfect degree of resistance. Prove you are who you say, and poof 'instant' service.

Covesmart - 1st choice

I did research a lot for the security system. Covesmart is my choice for the price and equipment. The customer service is nice too. The guy, Jefferson, helped me to add referral code even I purchased the system already. Thank you.

Great customer service

Great customer service

Bravo Cove

I chose Cove in part because they were reported to have good customer service. Upon setup I had questions due to a unique situation, and the customer service agent listened patiently and carefully, and walked me through the steps, even waiting for me to place the sensors to make sure everything was right. When I first called I didn’t wait even a minute to talk to a fully qualified human, a refreshing experience in today’s world. Expectations met and exceeded. Bravo Cove.

Needed a new fob

I called Cove because My fob was breaking. J.L was very professional and helpful. He solved my issue very quickly and did a fantastic job. He answered all my questions and I understood. How to proceed. Thank you Cove for your great product.

I'm moving in with family for a few…

I'm moving in with family for a few months until I relocate, and needed to temporarily cancel my Cove monitoring. There was no wait to talk to a customer service representative and he was able to help me quickly and easily. I usually dread having to call customer service lines but Cove made it so easy and stress free!

Chat was very helpful.

Chat was very helpful.

I had a great experience with Cove…

I had a great experience with Cove customer service. They answer within 1 minute and work to solve my issue as quickly as possible.