Excellent services fast respond easy to…
Excellent services fast respond easy to instal affordable prices love it .
Awesome support!!!
Awesome support!!!
So helpful, so pleasant
Edison was a delightful, pleasant and Patient young man. So nice,
and explained to me how the Cove Security process work. He was just a doll and helped me SO much!!!! Thank you Edison
Pam Dangel :0)
Excellent service
Excellent service
Great company to use to protect your…
Great company to use to protect your home and the people you love inside! I highly recommend this company for all your protective needs .. I give it a 5 star rating!!!!
Very customer friendly.
Very customer friendly.
thanks for caring
I have a good review
my agent was Rod
I think
they responded quickly and
acted sincerely interested
in helping me out
they got right to the point
answered my question thoroughly
and did not cut me off abruptly
at the end of the chat
thank you
I purchased covers art in January 15th…
Update,
Brayden a manager with cove called me and we resolved my issue. I cannot begin to say how much his help was in resolving the issue. It was some loss communication internally within cove however he assisted me and resolved my issue.
I purchased covers smart in January 15th 2022. It has been installed since January 22nd of 2022. I have talked to 3 technicians and a handful of customer care associates. I was told I needed a new panel. The new panel order was placed on February 22nd 2022. It still has not arrived. I’ve talked to 3 people since then asking whhere my panel is. Nothing as of today Was supposed to be delivered fed ex within 5-10 business days.
It’s been 17 business days. Fix this issue or in sending back this $400 plus unit
Give me a call if you want to keep your customer base
We are loving our Cove security system
We are loving our Cove security system. We had a learning curve with the system at first, but that only proved that Cove works, and works very well!
Great customer service
Great customer service
Customer service was outstanding
Customer service was outstanding. Handled my issue fixed the problem. Got a replacement. Thanks Rodrigo!
Very good service
Very good service, fast understandable and pleasant. I would recommend COVE to my friends.
I have used Cove since 2020
I have used Cove since 2020. I have no complaints at all. The one time I did have to contact them to get a certificate to send to my home insurance company, they responded via their customer service email within the hour and sent a certificate to me right away. Rod helped me and he was great!
Great Customer Service
I already had the cove security system which I am very happy with, but I decided to update and use the cove app and special features. I had to update my cameras and it took a while, but it was easy and Kath was a wonderful service person. Very knowledgeable and patient with someone who does not know electronics as well I as should, but she made it very easy. Very pleased with the upgrade and personal service from Kath. Thank you
Love Covesmart and would absolutely…
Love Covesmart and would absolutely recommend to friends. It's competitive pricing, easy to install, love the monitoring service and the peace of mind that goes with it. Even when I set off my own alarm at least 1x month on accident. Lol
Amazing customer service
Phones have a static sound in them every time
I call, it can be difficult to hear agent speaking. Otherwise amazing customer service.
This company is amazing!
This company is amazing! They are quick to answer the phone and will do whatever it takes to help with any issue. Kevin was very patient and extremely helpful. He did not stop until my issue was solved. I highly recommend this company.
Julia delivered prompt and courteous…
Julia delivered prompt and courteous service, thank you Julia
Danica was very professional and…
Danica was very professional and careful with my request and order processed.
Thank you Danica.
Called customer service and they…
Called customer service and they answered immediately and completed my request in a short time.
Easy to install
Easy to install. Any issues were handled very quickly with tech support.
I called Cove with questions about the…
I called Cove with questions about the service and the representative was very cordial, knowledgeable and helpful and answered my questions without delay.
Great service and great customer service.
Excellent Cove customer service experience!!!…
I had an excellent Cove customer service experience with Maria Hylander Amor. She was professional, friendly, caring, calm, and efficient, everything you would want a customer service representative to be. She handled our concern in a completely wonderful way. I will definitely give Cove 5 stars for their customer service. They should be very happy to have Maria as a customer service rep as she is doing an excellent job representing them. Highest recommendation possible. Thank you, Maria!
Panel was saying no connection
Panel was saying no connection. Representative was helpful and guided me every step of the way to get our panel back online
Very Helpful
Dominique was patient, understood my needs, and helped me very professionally. Thank you!