Dominick was extremely helpful.

Dominick was extremely helpful.

I would highly recommend Cove

I would highly recommend Cove. It's affordable and all of my customer service experiences have been good.

I love our Cove system but when it lost…

I love our Cove system but when it lost its cellular connection I had to contact customer service. My chat agent (Mary) got all my information then called me at a time that was convenient for me. Mary was beyond helpful with troubleshooting my panel, super polite, and patient. She got everything fixed up for me to get a replacement panel sent out the same day. Thank you Mary!!

Excellent customer service

Excellent customer service - my rep was very helpful. I would highly recommend Cove

Super fast response

Gracely responded within minutes of my email about the equipment savings feature and got it corrected asap. Couldnt have ask for a better experience. So far our system has been working flawlessly besides one morning wife forgot to disarm before letting dog out but got to it fast enough so wasnt a problem. Very pleased with the cost of everything and 25 bucks a month is well worth the piece if mind. Keep up the good work cove employees

Excellent Customer Service!!

Robert was so very helpful. Walked me through everything. Very easy sign up. Can't wait to get my alarm items and get set up. Thanks, Robert

I am pleased with my experience with…

I am pleased with my experience with Cove. I live in a mountain area and always had service, unlike the previous company I used. I like there is no contract and I can rejoin again with no problems

My phone operator was very helpful and…

My phone operator was very helpful and completed the task quickly.

Worth it for my piece of mind

Had some trouble getting my panel to receive the signal.. but after a few tries the screen gave me a phone number to call for technical support. Customer service was amazing and they helped me get everything fixed quickly. The rest of setup was a breeze.

Leika assisted me today and was…

Leika assisted me today and was wonderful and very understanding! I know I'm not the only one that's been struggling lately and I've gotten a bit behind on my bill. Leika was very kind and helpful. Cove has always been wonderful to me and definitely gives me some peace of mind. I recommend Cove to any and everyone that will listen!

Great Customer Service

Dominick, as well as the rep i was on with yesterday were both patient, kind, and knowledgeable. My issue should be solved soon.

Always been great dealing with Cove!

Always been great dealing with Cove! Never had a bad experience with Cove!

Mary was fantastic she answered 1000…

Mary was fantastic she answered 1000 questions for me!

Great system no problems yet

Great system no problems yet

Panel Time Issue

We had an issue with the time not updating for daylight savings time. Anfernee was quick and helped us get the issue resolved. Thank you.

Helpful when moving

We are moving and the Cove employee was able to answer all my questions. She was also able to give me tips in removing my sensors.

Anfernee was quite helpful with my…

Anfernee was quite helpful with my dilemma.

re pair outdoor camera to system

quick easy to follow directions

it was great service....

it was great service....

Was impressed Cove Security (Adrian)…

Was impressed Cove Security (Adrian) reached out to answer any questions and make sure everything is running smooth

Impressed with Cove (Adrian) reaching…

Impressed with Cove (Adrian) reaching out a a new customer to answer any questions, and make sure new system as good-

I’ve never really had any issues other…

I’ve never really had any issues other than losing connection but it’s usually restored pretty quickly. I love my Cove system, makes me feel secure!

I had not received the system in 2…

I had not received the system in 2… I had not received the system in 2 weeks. When I called I spoke to Kevin and he checked and found that it had not been sent yet. He said he would send it out immediately. I was pleased with his promptness in discovering the problem.

Unfortunately I wasn't able to get the…

Unfortunately I wasn't able to get the system to work in our area. We didn't have an AT&T signal. I had to return the system. I have to say that the customer service through this experience was excellent. Never had to wait on hold and they processed my return immediately. Would highly recommend this service even though it didn't work for me.

Great Customer service

Great Customer service, Great people, very knowledeable