Grace was amazing
Grace was amazing
Easy
Easy, quick, and friendly service
We have thoroughly enjoyed our Cove…
We have thoroughly enjoyed our Cove System from the easy installation to a wonderful experience to date. We would highly recommend Cove System to anyone.
A+ customer service.
The representatives are very quick to reach and your case handled professionally in no time.Im awaiting my system which I ordered a few days ago very eager to get it set it up and put it to work I would definitely recommend Cove .
Quick reliable correct answer to my…
Quick reliable correct answer to my questions
Had to cancel my order as exterior…
Had to cancel my order as exterior cameras did not meet my needs. Customer service rep was excellent.
The Customer service rep was Great and…
The Customer service rep was Great and resolved my issue within minutes.
I’ve had lots of security systems…
I’ve had lots of security systems throughout my adult life of 17-20 years and this was my most favorite. It was quick and easy to set up in my house and calling the call center to hook up the security their was just as easy! Also they ask the right things that make you feel like they care about your safety. And the quality of the product is sleek, small, and good looking 😊.
Rodrigo was awesome.
Rodrigo was awesome.
Great service
Great service, very helpful on the phone, easy installation!
Prompt & Great Service
Called with a few questions after setting up the system. Quick, prompt, & easy.
The agent was very polite and patient
The agent was very polite and patient. She asked if I had any concerns and advised that she was there to assist in anyway she could. Very professional.
Customer service was good and very…
Customer service was good and very promp answer all the questions very nicely
Quick help from Rodrigo
Quick help from Rodrigo. Questions resolved...
Excellent customer service dealing with…
Excellent customer service dealing with a billing error, Rodrigo was very helpful and fixed the problem immediately.
Lloyd was very knowledgeable and helped…
Lloyd was very knowledgeable and helped me in no time.
Easy Peesy!
Easy to set up, great customer service, always available! 24/7 Help line! Love it! 😍
great customer service I've been using…
great customer service I've been using this system now for over a year and I am very happy
Jumel helped me really well
Jumel helped me really well
I had questions related to the emergency call sequence
I had questions related to the sequence of events and calls following an alarm after the first three, panel, text, call me then going to emergency numbers I listed for use. I wanted to be able to describe what to expect if that event should occur. Answers were clear and she ask if I understood ok. My only issue was the difficulty understanding her English--not her fault!
Rose was very patient and informative
Rose was very patient and informative
Absolutely the best customer service.
Absolutely the best customer service.
Great service corrected all my data
Great service corrected all my data. Able to log in now and everything works great.
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE
Highly recommend the Cove Security system
Cove Security system has been easy to install and is meeting all our needs. The technology is modern and just works. The monitoring is reasonably priced and support has been phenomenal.