Camera issues
Jonel took care of my issue with my camera very quickly. Made the process smooth and painless
Adrian was friendly supportive
Adrian was friendly supportive, and efficient.
Cedric was helpful and quickly resolved…
Cedric was helpful and quickly resolved my issue. Excellent customer service!
Really awesome customer service!
Really awesome customer service! Marion was very sweet and nice!
Loving our Cove System
Abby called me the day after we installed our system to make sure everything went well. Installation of our Cove System was extremely easy and simple. Thus far (having our system set up for one day) we have enjoyed the Cove system. The app works really well and the set up was simple.
The representative
The representative, Zen, that helped me was super helpful and answered all of my questions.
Wonderful professional staff
Wonderful professional staff . Very knowledgable. Cove rated hire so I choose it, very easy installation and I feel so much better having it monitered.
Always polite and helpful.
Always polite and helpful.
Excellent support
Excellent support. Adrian was super helpful!
Excellent Support
Marian was cordial, patient and diligent in helping me solve my issue. Excellent!!
Cedric was very helpful!
Cedric was very helpful!
I was having a problem connecting…
I was having a problem connecting sensors to system. Isaiah was very helpful.
EXCELLENT SERVICE SO FAR
So far, excellent customer service.
Thanks Stephen!!
Thanks Stephen!!! Overall customer service was absolutely great!
The perfect system with reasonable…
The perfect system with reasonable price!
Easy to install
Easy to install, love the camera views and remote control capabilities. Reasonable prices.
Excellent customer service
Excellent customer service! Cedric helped us with the install of our security system and multiple issues all completed in 1 hour! He was an excellent problem solver, knowledgable and very patient with our learning process as we were going through the install.
Roxanne Biidaabinokwe Gould
US
Excellent Customer Service and Install Help
We received our Cove security this week and sought the help of Sedrick. He was amazing. We were sent 2 boxes of the same thing by mistake and he immediately created a label to return one box and explained the camera is on back order. He walked us through the set up and was very patient with our learning process. All in all in took about an hour which I thought was amazing considering a previous companies install took 4 hours.
Roxanne Biidaabinokwe Gould
US
Happy to be a part of Cove.
Representives are helpful and knowledgeable. So many choices for home security. Glad we went with cove!
Jumel provided professional assistance…
Jumel provided professional assistance and service. He was courteous, polite and patient and able to get answers to questions. Thank you for your Cove team. Very much appreciated.
Glad I went with Cove
Worked with Ellah Marie, she was kind and very knowledgeable. The whole experience was quite pleasant and I will not dread calling them again
Excellent Representative
I called and set my panic button from Medical to panic for Police. If I understood correctly, his name is. Delter. He even took me off line to make sure it went to Cove.
I had a burglar at my bedroom window kept alarm on and called 911.
I was about to cancel my monitoring. Never had to use it. After this, I will NEVER CANCEL!!!! THANK YOU FOR BEING THERE FOR ME!!! LannyT
Lou was very knowledgeable and pleasant…
Lou was very knowledgeable and pleasant in answering my questions and set me at ease. Keep up the excellent customer service. Thank you
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