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Cove customer reviews
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Dec 2021
Camera issues
Jonel took care of my issue with my camera very quickly. Made the process smooth and painless
Jason Weisenberger
US
Trustpilot
Dec 2021
Adrian was friendly supportive
Adrian was friendly supportive, and efficient.
Aleksander Gunther
US
Trustpilot
Dec 2021
Cedric was helpful and quickly resolved…
Cedric was helpful and quickly resolved my issue. Excellent customer service!
Betty Schnoop
US
Trustpilot
Dec 2021
Really awesome customer service!
Really awesome customer service! Marion was very sweet and nice!
Dec 2021
Loving our Cove System
Abby called me the day after we installed our system to make sure everything went well. Installation of our Cove System was extremely easy and simple. Thus far (having our system set up for one day) we have enjoyed the Cove system. The app works really well and the set up was simple.
Stephanie Kloster
US
Trustpilot
Dec 2021
Cove
George was great
Dec 2021
The representative
The representative, Zen, that helped me was super helpful and answered all of my questions.
Dec 2021
Wonderful professional staff
Wonderful professional staff . Very knowledgable. Cove rated hire so I choose it, very easy installation and I feel so much better having it monitered.
Gail Mercer
US
Trustpilot
Dec 2021
Always polite and helpful.
Always polite and helpful.
George Jackson
US
Verified · Trustpilot
Dec 2021
Excellent support
Excellent support. Adrian was super helpful!
Samantha Carter
US
Trustpilot
Dec 2021
Excellent Support
Marian was cordial, patient and diligent in helping me solve my issue. Excellent!!
Dec 2021
Cedric was very helpful!
Cedric was very helpful!
Jennifer Clementi
US
Trustpilot
Dec 2021
I was having a problem connecting…
I was having a problem connecting sensors to system. Isaiah was very helpful.
Dec 2021
EXCELLENT SERVICE SO FAR
So far, excellent customer service.
Carolyn Paige
US
Trustpilot
Dec 2021
Thanks Stephen!!
Thanks Stephen!!! Overall customer service was absolutely great!
Dec 2021
The perfect system with reasonable…
The perfect system with reasonable price!
Dec 2021
Easy to install
Easy to install, love the camera views and remote control capabilities. Reasonable prices.
Dec 2021
Excellent customer service
Excellent customer service! Cedric helped us with the install of our security system and multiple issues all completed in 1 hour! He was an excellent problem solver, knowledgable and very patient with our learning process as we were going through the install.
Roxanne Biidaabinokwe Gould
US
Verified · Trustpilot
Dec 2021
Excellent Customer Service and Install Help
We received our Cove security this week and sought the help of Sedrick. He was amazing. We were sent 2 boxes of the same thing by mistake and he immediately created a label to return one box and explained the camera is on back order. He walked us through the set up and was very patient with our learning process. All in all in took about an hour which I thought was amazing considering a previous companies install took 4 hours.
Roxanne Biidaabinokwe Gould
US
Trustpilot
Dec 2021
Happy to be a part of Cove.
Representives are helpful and knowledgeable. So many choices for home security. Glad we went with cove!
Dec 2021
Jumel provided professional assistance…
Jumel provided professional assistance and service. He was courteous, polite and patient and able to get answers to questions. Thank you for your Cove team. Very much appreciated.
Dec 2021
Glad I went with Cove
Worked with Ellah Marie, she was kind and very knowledgeable. The whole experience was quite pleasant and I will not dread calling them again
Dec 2021
Excellent Representative
I called and set my panic button from Medical to panic for Police. If I understood correctly, his name is. Delter. He even took me off line to make sure it went to Cove. I had a burglar at my bedroom window kept alarm on and called 911. I was about to cancel my monitoring. Never had to use it. After this, I will NEVER CANCEL!!!! THANK YOU FOR BEING THERE FOR ME!!! LannyT
Dec 2021
Lou was very knowledgeable and pleasant…
Lou was very knowledgeable and pleasant in answering my questions and set me at ease. Keep up the excellent customer service. Thank you
Dec 2021
Thank you for checking in.
Thank you for checking in.
Bibi Boyer
US
Trustpilot
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