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Cove customer reviews
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Dec 2021
Great service
Great service. The agent was very friendly and helped me resolve the issue quickly
Dec 2021
Did an awesome job and solved my issue…
Did an awesome job and solved my issue in a timely and fast manner. Thanks Brittany!
Dec 2021
So far I am happy with Cove
So far I am happy with Cove. At first, I was not pleased with the Door bell camera. However, a representative from Cove called me and helped me through my issues. I appreciate that they stay on top of things and check on us from time to time. I do feel safer with Cove. we have the sensors for the doors and windows, a motion detector, the co2 smoke detector and another outddoor motion detector will be arriving soon. so far so good.
Deborah Chamberlain
US
Verified · Trustpilot
Dec 2021
Rod was very helpful
Rod was very helpful. I had a couple of quick questions and he was able to provide the information I needed quickly.
Alan Ryan
US
Trustpilot
Dec 2021
Very kind and helpful agent
Very kind and helpful agent. Great experience.
Dec 2021
I am very satisfied with Cove
I am happy with cove security system and the representatives. I wanted a security that had the basic needs from the competition. And cove surpassed the expectations, by providing similar features and the best feature of all is a no drill security system. That's why they receive a 5 stars.
Dec 2021
Anfernee was great with customer…
Anfernee was great with customer service!
Camille
US
Trustpilot
Dec 2021
Professionally Helpful
Dimple was very professional and helpful. Great CSR.
Dec 2021
Easy Install and Easy Service
Now with my experience in some carpentry, installation took me no time at all. Easiest thing I’ve ever installed and honestly is super easy to navigate. Getting the call was super awesome and I feel very comfortable with the service.
Juan D. Alonso
US
Trustpilot
Dec 2021
Setup
I had some trouble setting up one of my sensors and called cove support. Cedric answered. He was polite and helpful.
Dec 2021
STEPHANIE Was wonderful in assisting me…
STEPHANIE Was wonderful in assisting me in installing my indoor camera. The written instructions were a little vague but STEPHANIE was able to provide the information I need to get my video up and working. One to five stars rating where five is exceptional STEPHANIE is Six⭐️⭐️⭐️⭐️⭐️⭐️. My interaction we COVE is excellent
James Dean
US
Trustpilot
Dec 2021
Great help
Great help! Thank you Jefferson!
Dec 2021
Best security for the best price!
So far the system has been great! It was easy to install and customer service has been very helpful. I feel safe and secure in my home, plus cove offered a great deal on the system! I highly recommend checking it out and looking out for any sales.
Jonathan Wolford
US
Verified · Trustpilot
Dec 2021
I am very pleased with COVE
I am very pleased with COVE, Adrian, the representative, did an excellent job!
Dec 2021
Needed to order additional smoke…
Needed to order additional smoke detectors and the customer service agent Denzel made this so easy! Thank you!
Dec 2021
Very good customer service
Very good customer service. Sergio was very polite nice and helpful.
Dec 2021
I have talked to live chat people today…
I have talked to live chat people today and my experience was amazing!! Thank you Ken for answering my questions promptly. Great customer service experience.
Nina Helms
US
Trustpilot
Dec 2021
The easiest home security system
The easiest home security system to set up! Did it within ten minutes. I bought the system for myself as well as for a friend for Christmas.
Angelina Ciccarelli
US
Verified · Trustpilot
Dec 2021
Britney was very helpful courteous and…
Britney was very helpful courteous and efficient she did a great job
Dec 2021
My agent was very helpful and…
My agent was very helpful and understanding.
Jennifer Parham
US
Trustpilot
Dec 2021
Replaced part easily
One of our motion detectors arrived dented. I contacted live chat to have it replaced. Ken helped me quickly and was very kind. They are replacing the part with no issues.
Melanie
US
Trustpilot
Dec 2021
Dimple is an asset to your company.
Dimple is an asset to your company. She was courteous, knowledgeable, patient and efficient in handling my request. Everything about Cove is impressive and it’s obvious that customer care/satisfaction is a priority. Dimple personifies that cpmmitment.
Jerry Christy
US
Trustpilot
Dec 2021
I had no idea of what I was looking…
I had no idea of what I was looking for. I was very worried about the pricing but Rodrigo really helped me. He was very informative, and patient. Very great service!
Dec 2021
Everything perfect
Everything perfect
Dec 2021
Mary answered every question that I…
Mary answered every question that I asked. She was very helpful.
Patrick Markham
US
Trustpilot
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