Well Done, Cove!
We received our new Cove system a few weeks ago and wanted to give it a little time before putting up a review. I was surprised at the nice quality of the equipment when I opened the box. We made a custom system to meet our needs instead of one of Cove’s pre-selected systems. Having all the sensors set up with their respective locations from Cove is a really nice touch. The system was easy to install in our home and so far has been really easy to use and manage. Looking at the reviews, the app seems to be really unpopular, but up to this point, it has worked well for us. Nothing’s for sure these days, but Cove helps give us a little peace of mind.
Excellent company
Excellent company! Answered all my questions and the system was very easy to set up. Would recommend!
Cove is really easy to use and set up!
Cove is really easy to use and set up! It comes with all the things you need to set up a home security system. The app and portable remote is very helpful! As a single female, I give it a 5 for peace of mind and ease of set up!
I definitively recommend this company
I definitively recommend this company, excellent customer service and products.
Customer Service and Speed of Service…
Customer Service and Speed of Service were EXCELLENT. Unfortunately, the acquisition of the property intended the system to go into did not materialize and had to return the system as soon as I received it.
But I will surely seek their service again if I need a security system for my or any of my property.
Your customer service is wonderful!
Yerah (sp?) called to make sure we didn't have any questions or concerns about our new system. We don't, because it was so easy. And we had an installer help with the cameras. So it's been fine! But she was kind and very nice over the phone.
Van was super kind
Van was super kind, helpful and patient!
Cove was super easy to set up
Cove was super easy to set up! It’s easy to use and SO affordable.. and trust me, I’m not even getting paid to say that. Love this system!
Set up has been relatively easy
Set up has been relatively easy, still have the doorbell to go, and all is working well. Isaiah called today to check on my installation and I feel confident they'll talk me through the doorbell if there are any issues.
I needed quick assistance w/ my… Installation
I needed quick assistance w/ my installation and my rep Mike Aureane through live chat was quick and responsive. He was amazing and life saver during this process! Thanks again, Mike! I really appreciate it!
Cove is a conveniently and excellent…
Cove is a conveniently and excellent service, but need included the camera systems with the monitory systems with out wi-fi or internet. Using the same signal of cove. I licked the alarm systems and don't bring false alarms. "Recomended "
Love my COVE system!
Very happy with the Cove Security System. Easy to install, then my alarm panel kept switching to battery power/AC failure. Called Cove customer service and we figured out it was the power cord. They shipped a new one ASAP. I love that I have peace of mind now with knowing who is at my door and who is on my property at all times. Isaiah in customer service was great and I am looking forward to a long relationship with COVE!
Jumel did a fine job resolving my…
Jumel did a fine job resolving my issue. Thanks
Kathlyn was great
Kathlyn was great. We love cove! Good products so far. Good response time. Good customer service.
Nirry was awesome and patient
Nirry was awesome and patient
She helped me set things up.
Thank you very much
I hung up by accident. I intended to do the phone survey too.
I would have given 5 stars on both questions. I knew what they were cause I took it once already.
It was so quick and easy installation
It was so quick and easy installation
In few days i have all indoor and outdoor cameras working
Finally i sleep with peace of mind
Thank you cove
Abby helped me to replace in 2 mins thank you for ur kind customer service
Awesome Alarm System!
I am thoroughly impressed with my new Cove alarm system. It was easy to set up and install. Their customer service is really what landed a 5 star review from me. It is top notch!
Adrian was great!
Adrian was great!
Great customer service
Adrian called to make sure my system was set up and if I had any questions. When I did have a problem, customer service answered immediately and it took maybe ten minutes to trouble shoot. My whole experience has been amazing.
Equipment fix
Stephen was very helpful in helping fix my faulty sensor!
Isaiah contacted me today to make sure…
Isaiah contacted me today to make sure the system setup went well. She was very helpful and explained about the system and how to contact Customer Support. I was very impressed by the call! Thanks Isaiah!
Always available for support via text
Always available for support via text! Literally, I called at 11 pm one night, and texted them at 8 pm another. They answer and help then and there!
Beltar, Cove rep, excellent customer service
Beltar was courteous, professional and very helpful with installation.
Stephen was patient and helped me out a…
Stephen was patient and helped me out a lot. He’s great!!!!!!!
Quality Home Protection for a Reasonable Price
Cove is the best thing that could ever happened in security. For a Low Price I get quality protection for my Family and Home.
Thanks, Cove
The Bethea Family Forever Customers