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Cove customer reviews
Reviews 47014725 of 6,840. Want to search or sort instead? →
Oct 2021
Always great customer service.
John did a super quick job in helping me to order new sensors when the portal wasn't working for me.
Oct 2021
Maria was outstanding
Maria was outstanding! Very patient and did not make me feel rushed whatsoever.
Oct 2021
Jamel provided excellent
Jamel provided excellent, and patient customer service.
Scott Silberman
US
Verified · Trustpilot
Oct 2021
Zen was fantastic!
Zen was kind, helpful and patient during my troubleshooting call. I was not patient and very difficult to manage and she did a phenomenal job of handling me. She was fantastic!
Oct 2021
Helpful customer service
Very helpful
Melissa Sanchez
US
Verified · Trustpilot
Oct 2021
Rod was great help
Rod was great help, he helped me in just a few min .
Katelyn Smith
US
Trustpilot
Oct 2021
Clark helped me out
Clark helped me out. Good C. Service. Thanks.
Oct 2021
Ellah Marie was very helpful and…
Ellah Marie was very helpful and beneficial in walking me through the whole process of setting up my "Cove Sercurity System ". On 10/2/2021 Ellah Marie was also beneficial in locating my "Cove Sercurity System" that was lost by FedEx...
Oct 2021
Stephen from customer service was very…
Stephen from customer service was very helpful and attentive in my matters.
Giovanna Navarro
US
Verified · Trustpilot
Oct 2021
Jumel was really helpful
Jumel was really helpful, my alarm is ready to go!
Shanel Alexander
US
Verified · Trustpilot
Oct 2021
Excellent help with the microphone
Excellent help with the microphone not working on my new Kami doorbell from ROD.
Erma Brown
US
Trustpilot
Oct 2021
Very professional
The service was excellent, Zandra was able to address all my concerns. She was outstanding.
Oct 2021
A simplistic system with user-friendly…
A simplistic system with user-friendly devices. Excellent support and great experience!
Bruce Michael Ferweda
US
Verified · Trustpilot
Oct 2021
Jean was very helpful and walked me…
Jean was very helpful and walked me through the whole process.
Angelique Sharp
US
Verified · Trustpilot
Oct 2021
Best on the market
Mary was extremely helpful and courteous. So far my experience has been incredibly better than dealing with my last alarm provider (br*nks) what a great way to do business!!!!
tom coons
US
Trustpilot
Oct 2021
I love cove I have had their system for…
I love cove I have had their system for a little over a month now and it has been great. Their always able to chat whenever you need them Rod was able to help me add 2 cameras onto my system.
Katie James
US
Trustpilot
Oct 2021
Great customer service
Just finished with Lloyd in customer service. Very helpful and knowledgeable. Just installed system a few days ago and so far so good.
Oct 2021
Be a first responder I am so happy…
Be a first responder I am so happy to have Cove on my side to secure my family when I am on the field. Thanks so much Cove security.
Oct 2021
Grace C provided excellent customer…
Grace C provided excellent customer service and was polite while doing it. Thanks so much.
Oct 2021
It was quick and easy
It was quick and easy. Good customer service.
Oct 2021
I calle the center 3 times to get a…
I called the center 3 times to get a issue fixed and Rovie finally figured my issue out! He even answered 3 other questions that I had and he was brilliant! Each time I call this line I get great assistance but Rovie stood out! Thank you!
Tamika Thompson
US
Trustpilot
Oct 2021
Excellence in Customer Service
Excellent and quick service by Mary. Answered all my questions and even took care of my order. Definitely pleased with Cove customer service. Thank you.
Debbie Bernard
US
Trustpilot
Oct 2021
Person helping me name was Rod
Person helping me name was Rod, I had several questions and he answer all completely and understsndably, help me understand all about Cove system. Thank you Rod for all the help. Great customer support... David
David Bagley
US
Trustpilot
Oct 2021
Customer Service Support
Very friendly and helpful gentleman. He walked me through what I needed to do.
Oct 2021
Nice and helpful gentleman
Nice and helpful gentleman
spograce
US
Trustpilot
Real reviews from real customers.
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