Great Service and friendly representative!!!!

Sandra was very courteous and helpful, great representative for your firm!!!

Great response and tech service for…

Great response and tech service for set-up

Very sastified with my customer service…

Very sastified with my customer service representative Julia she explained everything clearly

Cove is blessed to have such a great employee

Yereh Lyn was my customer service representative with Cove. She was very courteous and knowledgeable. She made my experience with Cove a delight. Highly unusual to find a CSR that seems to be truly concerned about any issue. She is a great asset to her profession!

Rod was a great help with my questions…

Rod was a great help with my questions and provided a great solution for one of my needs. Thank you Rod!

Cedric was very helpful completing my…

Cedric was very helpful completing my system with the 2 sensors I forgot in the beginning.

Connecting new remotes to system

I was having difficulty connecting my new remotes to the main panel. When I called Cove, I spoke to Adrian who was very helpful and was able to quickly talk me through the process. I am rally enjoying the Cove system and customer service.

Zandra was quite helpful in customer…

Zandra was quite helpful in customer service

Rubie did a great job helping us reset…

Rubie did a great job helping us reset our sensor. He even explained why it may go off randomly and give us ideas on how to possibly fix future problems.

Cedric was very helpful

Cedric was very helpful, professional and pleasant. He changed my credit card on my auto pay for me.

Sandra was very helpful and high…

Sandra was very helpful and high energy! Solved my issue fast and professionally.

Great Customer Service

Isaiah provided great customer service. He processed my request quickly and provided me with all the required information.

Outstanding service

Outstanding service, the representative answer all my questions that I need to know for service with Cove

My wife and I got new cell phones

My wife and I got new cell phones, our old phones were set up as facial recognition for login. So when we went to login with our new phones it wouldn’t login and we could not remember our password. So I called Cove and talked to Rovei. He was very helpful and solved my password problem.

Great customer service

Great customer service

Quick solution to no cell signal

Quick solution to no cell signal. Excellent service

Got the job done ✔️

Got the job done ✔️

Had some difficulty setting up my…

Had some difficulty setting up my outdoor camera! Spoke with Cedric in customer support who walked me through the proper steps to get it installed! Problem solved! Thanks Cedric!

Great service and took the time to…

Great service and took the time to answer all my questions.

Excellent Customer Service

Adrian was very helpful and my experience was excellent.

Simple intuitive installation

Simple intuitive installation. System works great! The response of the monitoring team is noteworthy and reassuring. Used both ADT and Xfinity/Comcast previously....the Cove equipment and monitoring have thus far been superior. Tech support was also readily accessible and helpful (thanks Julia).

Dhen was great at helping me resolve my…

Dhen was great at helping me resolve my issue in a fast and painless way! Thanks

Well you just can’t be the service

Well you just can’t be the customer service. Intelligence in action on behalf of the customer, just too bad this is so rare these days! Good job chat and phone teams who I talked with today!

Outstanding service from Isaiah

Outstanding service from Isaiah

Julia, Cove Customer Service, is efficient, thorough, and pleasant.

Julia was so helpful and patient with me since my hearing is less than stellar! She made my phone call to Cove customer service a pleasure, and total call time was under ten minutes! Thanks, Cove!