Level of Service Provided by Denzel…
The level of service provided by Denzel was perfect!! I couldn't get logged into my account to pay bill. It was all handle so professionally and quickly!! WTG Denzel!!
Ken helped update my address that was…
Ken helped update my address that was not updated with the police correctly... very helpful!
Denzel D
Denzel D. helped me with updating information on my account. Very easy to do, great to work with.
Adrian was very helpful today
I called to follow up on the status of my exterior camera order today and reached Adrian. He was happy to help and assisted with everything. It was easy to get my questions answered.
Really happy so far with customer…
Really happy so far with customer service
Denzel helped me out
Denzel helped me out. I received an outdoor camera that was missing the base to attach it to the house. He was able to get that shipped out to me. It was a very easy process!
Great customer service.
Great customer service.
I've doing some research on simple…
I've been researching simple starter home monitoring and security systems. After chatting with cove rep Denzel, I was confident purchasing a system through Cove. Denzel was also very quick in responding.
They had everything I was hoping in a system with reasonable prices.
Can't wait to receive and set it up!
Needed to purchase 4 window sensors
Needed to purchase 4 window sensors. Dhen from customer service was a great help.
Nieko was tremendous.
Nieko was tremendous.
Great customer service
Great customer service. Denzel was very friendly and helpful and quickly provided the information I needed.
Customer service was very helpful
Customer service was very helpful, and professional. Really Pleased.
Cove chat was great!
Cove chat was not only quick to respond but walk me thru each step to pair cameras to wifi! Awesome Erika!!!
Indoor camera setup
Denzel was a huge help in getting my indoor camera set up! It was a little confusing since the camera comes with instructions for set up through a different app but Denzel was fantastic in helping me unpair and get it right.
Very patient and helpful gentleman…
Very patient and helpful gentleman named Edison.... Highly recommended
Issue resolved
Agent was kind, friendly and able to resolve the issue. Thank you.
Clay was a great help!
Clay was a great help! He quickly and efficiently got me set up with an order for an additional camera on my system. All in my chat in under 5 minutes!
Dhen from customer service was great
Dhen from customer service was great! They are convenient and very responsive, and overall have been helpful in keeping our system within budget.
keypad did not recognise my pin code
keypad did not recognise my pin code. Reset by service rep. Very friendly and courteous. Fixed in less than 3 minutes. Excellent!!!
Gracely Mae was so helpful
Gracely Mae was so helpful! We had an issue where a contractor destroyed two door sensors and she immediately solved our issue. My wife and I have been very happy and impressed by our Cove security system.
I've had the system for about a week…
I've had the system for about a week now and I am already in love with it! I have armed and disarmed my alarm system through the app, my phone and my key fob and it is amazing! I've had to call customer service a few times and they are also amazing! Highly highly recommend!
Best customer service
Denzel Diana was an amazing help! They answered all of my questions and were able to help me reattach a piece of my system that fell. Perfect support and a great service.
Alarm Permit
I contacted Dhen to receive a copy of the alarm permit certificate for my insurance company and myself. He was right on the money and personable.
Zandra was amazing and figured out what…
Zandra was amazing and figured out what the problem was and fixed it right away. I would definitely recommend this company because of her