Excellent service

Patient, professional, concerned

Well educated

Well educated, very professional.

Jess was very patient and kept trying…

Jess was very patient and kept trying until the job was done!!

The person who helped me was awesome

The person who helped me was awesome. 10/10 helped me with everything plus more

Very helpful and was able to address my…

Very helpful and was able to address my concerns

Professional & ver knowledgeable.

Professional & ver knowledgeable.

Very Professional

Mark, Was Very Professional and Answered All My Questions and Took Care Of My Situation In A Timely Manner! He Is A True Asset to Your Company!

Fast and easier to resolve issue

Fast and easier to resolve issue

Very easy to work with and able to help…

Very easy to work with and able to help right away. Niljean was very helpful and efficient. Great service. Thanks

Niljean was incredibly helpful

Niljean was incredibly helpful, knowledgeable, and quick to resolutions that were in their power to rectify. Great Customer Service!!!

I had a great customer support rep…

I had a great customer support rep Jess. She walked me through setting up my Cove security system. I strongly recommend using this company for your security services.

Excellent guidance in setting p my new…

Excellent guidance in setting p my new cove system

Excellent Customer Service

The exceptional CS .

Great customer service

Great customer service! Mary Joy was super helpful, nice and accommodating! She solved my issues and answered my questions quickly. Love Cove!

THIS IS AN UPDATE:

THIS IS AN UPDATE: Originally it was difficult to connect with COVE to get answers concerning my systems malfunction. But finally after playing phone tag with Lyn, she got my system back on track. She listen, comprehensively, move swiftly to solve my problem with patience, professionalism and courtesy. Thanks COVE & Lyn for your great customer service.

The rep was amazing

The rep was amazing. He took the time to make sure my problem was solved.

The customer service is so great

The customer service is so great. I know I will get the help that I need each time. I have to call. Thank you!

Mark Gave excellent customer service

Mark Gave excellent customer service! My call was dropped and he immediately called me back! He helped me with all the questions I had and did a great job!

Excellent customer service from the…

Excellent customer service from the service rep. The call got dropped and he immediately called me back!

A+Technical Support

My technician was able to guide me through the Camera setup procedure. Once he established the issue that I accidentally created, he was able to help me reset and establish the correct way to install the camera from A-Z. Cove has always helped me proficiently to install the security system and testing after installed. Thanks Cove! I not only rate the security system highly, but the Technical support is excellent too! Doug D.

You won't find a better service

You won't find a better service. Mark S very helpful and very patience setting up the sistem. Thank you Mark S I Definitely recommend Cove.

Rob was very helpful and knowledgeable about my problem. Great job Rob. …

Rob was very helpful and knowledgeable about the problem I was having. He knew just what to do to fix my problem. Rob is lighting fast and a pleasure to work with.

Cove customer service sets the bar extremely high

Cove customer service by far the best I have ever seen. They always have the answers to all my problems and fix all my issues on the spot. Always very polite and patient as a perform the troubleshooting on my end.

Maria from the Sales Team KILLED IT!!

Maria from the Sales Team KILLED IT with her friendliness and her awesome customer service! We were on the fence between Cove & SimpliSafe and Maria is what sealed the deal for us!! If all of our customer service experiences are as great as this one, we will be customers for life!

friendly

friendly, knowledge and professional