Dhen was great and quickly got my alarm…

Dhen was great and quickly got my alarm permit info handled.

Zandra was our customer service rep…

Zandra was our customer service rep today. She was extremely helpful and very patient with the installation of our system.

I needed to order a few more items for…

I needed to order a few more items for my system and Dhem helped me do this. It was a quick transaction that was done promptly and Dhem was extremely helpful.

Not always straight forward but very…

Not always straight forward but very easy and the support folks are incredibly helpful!

So far so good

So far so good! Shipped a replacement sensor to me at no charge. Very responsive!

We had a very pleasant experience with…

We had a very pleasant experience with COVE. Rod, the specialist who assisted us over the phone to install was very knowledgeable, courteous and patient. We were able to complete the installation successfully.

The representative

The representative, Nichole, was knowledgeable and very helpful

Cove has been so easy and affordable

Cove has been so easy and affordable! I'm glad I can call 24/7 with any questions. What I love about Cove the most is the alarm response. I get a text message right away then they talk through the panel as well. This is the only system that I find reliable to be 100% smash proof too. Thanks Cove!

Always a good experience when I call or…

Always a good experience when I call or write to Cove. The equipment is easy to use and and the people I have spoken with or chatted with are terrific. My most recent chat with John was easy and he made the change I requested in a few minuets. This is the second security company we have had and so far they have been the best. Thank you John and

Always a good experience when I call or…

Always a good experience when I call or write to Cove. The equipment is easy to use and and the people I have spoken with or chatted with are terrific. My most recent chat with John was easy and he made the change I requested in a few minuets. This is the second security company we have had and so far they have been the best. Thank you John and thank you Cove.

Easy and effective

Very intuitive and user friendly home monitoring system. Easy to set up and very thorough.Worth every penny for the peace of mind.

Our agent was awesome!

Our agent was very friendly, she was very helpful. She was very knowledgeable and she took the time to explain everything to us. In the end we were able to put together a very complete package for our home at a much lower cost that we would have with a local security provider. This is a big win for us.

I was trying to find a security system…

I was trying to find a security system for my new apartment, and found Cove. I spoke with Clay in customer service, and he was wonderful. He answered all of my questions thoroughly and provided me with peace of mind in explaining how everything works. I feel great about this purchase!!

Great customer service!!

I called today to order another door sensor and it was very easy to get done. The representative was awesome and so helpful. Thank you Juls for doing a great job!!

Ken was GREAT!

Knowledgeable, friendly, very helpful.

Customer service very prompt and…

Ken in Customer service very prompt and helpful. So easy to use!!

Easy to order and install

The system was easy to order and install. The customer service line answered promptly with no wait and was very helpful. I would highly recommend.

Easy Install, Fantastic Value

The system was very easy to install. I'm glad I don't have to worry anymore when I leave home. The notification settings are also great so I know exactly what's going on when I'm away from home. Great value system.

Serge Rodigo was fantastic

Serge Rodigo was fantastic. He heard my problems, suggested solutions and took care of everything. Wonderful customer service! Thank you!

Edison was very helpful and patient in…

Edison was very helpful and patient in walking me through a reset of my fob. All is working like new. I have had my security system for a year and have been very pleased with it.

Gereraldene was very helpful in…

Gereraldene was very helpful in connecting my alarm permit to my account!

Ken was very helpful :)

Ken was very helpful :)

Excellent Customer Service

My representatives name was Joseph Michael and he was very thorough and efficient as well knowledgeable on many issues. The customer service at Cove is A-1.

Great

John was very helpful over the chat system and was able to get me the paperwork I needed. System seems great so far...2 weeks in!

My Cove security system is better than…

My Cove security system is better than our ADT system ever was. I would highly recommend Cove to anyone looking for a security system for their home