I have just purchased the system

I have just purchased the system, I spoke with Clay who was very helpful when the promotion price wasn't showing in my cart for new items. He discounted to the proper price I paid for the rest of the sensors and even took off shipping price. Excellent service.

Spoke with Clay in customer service…

Spoke with Clay in customer service today, he was very professional and help me get a discount I missed. Also answered all my questions.

Clay was very helpful in figuring out…

Clay was very helpful in figuring out my information for me. Able to send me a link to my tracking and get the ball rolling in figuring out when I will receive my package. Quick responses too!

Helpful

Clay was helpful and took care of my request quickly.

Great customer service!

Xavier is very professional in resolving my issues. Great communication.

Customer Service

Since I purchased my system it has been nothing but AMAZING customer service. I had some questions and asked through chat and Ken showed willingness to assist. He answered promptly to all my questions. Awesome!

I used the online chat contact to…

I used the online chat contact to inquire about getting a user manual as it was not included with the system as well as to obtain an indoor camera. Mike was very helpful and professional and addressed all of my questions and issues.

Stellar customer service!!!

Great customer service that was professional and prompt! Dhen was GREAT!

So far so good 1st day

Ordered and came about a week later. Hired someone to help install and all went well. With the cameras it took a little longer then expected. Overall customer service has been great answered all my questions/concerns on the chat function. Both John and Dhen were very helpful. Forgot to order a glass break and they processed it over the chat. We shall see now how the system operates.

Highly Recommend!

Highly Recommend!

Clay quickly solved my problem and was…

Clay quickly solved my problem and was very polite and knowledgeable.

Rod to the rescue!!

Rod to the rescue!!! Thanks so much!! Customer care is always a positive with Cove team.

Great customer service

Gracely Mae helped with all my questions in a timely matter!

Excellent customer service

Excellent customer service. Great experience so far!

Always helpful!

Always helpful!

Quick and easy

Quick and easy

Edison the technician walked me through…

Edison the technician walked me through my install once I hit a snag. He calmly helped me step by step get my system up and functioning. I had a lot of sensors so getting each identified and functioning was a task. I am happy with where my home is now safe!

Xavier did a great job assisting me in…

Xavier did a great job assisting me in getting a certificate indicating we had water leakage monitoring. I sent it in and it helped with discounts on my homeowners insurance premiums! Thanks Xavier for the quick help!

Great help from Rod on the helpline

Great help from Rod on the helpline! Very knowledgable and keen to make things work

Best in the market.

I am in love with this system and it was so easy to install. I am just awaiting my outdoor camera. Customer service is so friendly and knowledgeable. I know your company will get bigger but please do not change.

Erika 💙💙

Received an email about my account not being charged spoke with Erika. She did a great job and reassured me everything would be taken care of!

I received an email saying I owed for a…

I received an email saying I owed for a past month which I actually paid. The funds were drafted from my account and your email said you would make two drafts this month which was in error. Edison handled my issue and did a great job handling this error!

Great Customer Service

Van Xavier was very friendly and helpful. He quickly answered all of my questions and explained everything well. Great customer service!

Great customer support

Great customer support. Fast and effective. I was assisted by Maigne.

Just got done chatting with Erika,,

Just got done chatting with Erika,,, super super service, was very helpful especially this late in the evening where I'm at at work, she was able to answer all my questions in a very quick response, if there was a way to give 10 Stars she would get it!!