I love my system it came to my home…

I love my system it came to my home fast, super easy set up my 11 year old set up the window sensors and I did the doors and motion detector,,

awesome .

awesome . . . - great!

Excellent service in ordering my system

Excellent service in ordering my system

Charmaine S was very helpful and…

Charmaine S was very helpful and friendly. She addressed all of my concerns and let me know when to expect my equipment.

Setup was super easy

Setup was super easy. We had a few questions for customer service and they were more helpful than I even expected.

Maigne from customer support was super…

Maigne from customer support was super helpful!

My experience was excellent!!

My experience was excellent! The person that helped me was patient, kind and very knowledgeable about the products! She was very clear and concise with her instructions and because of her help, we got my new system on the right path.

Professional

The representative was kind, patient and professional. All of my questions were answered.

Buying the Cove alarm system

So far the procedures have been fantastic. Everyone that I have spoken to have been very professional and helpful. They explained everything and helped me get what I wanted and needed. I haven't installed yet, but I know they wil help me through it.

Absolutely love this company

Absolutely love this company. They are always so helpful & pleasant with any issues that I have had. I recommend them to anyone showing an interest in security. Their pricing is awesome especially for persons that are on a fixed income & cannot afford the high prices & contracts of other security companies.

I placed an order for 2 outdoor…

I placed an order for 2 outdoor cameras. The sales person was very pleasant & helpful with my purchase. This person was able to give me a sale price on these cameras which made it even more pleasant in placing this order. I am very happy with the service.

Good system so far

Good system so far. I've had it for 2 months and I've had no issues. For the price, this system is a great deal.

Impressive equipment and great technical support.

For the price, I don't think Cove can be beat. I've called the support line later in the evening and been able to talk with a rep whom understood my question and was able to quickly furnish an answer which indicated to me they had in-depth knowledge of the software and components.

Very quick

Very quick, helpful and friendly.

Amazing Support

You were a wonderful assistant making the process smooth to follow. You answered to all my questions and I am satisfied with the service.

Called in to have my smoke detectors…

Called in to have my smoke detectors renamed and the representative was successful and able to make this happen for me. It was seamless and easy to do. Thank you

Agent was very helpful and pleasant Got…

Agent was very helpful and pleasant Got what I needed very fast

Edison was the man

Edison was the man. Hooked it up.

Van Xavier was very helpful and…

Van Xavier was very helpful and patient. He took the time to answer all my questions and complied with all my requests. Thank you

Quick and responsive customer service.

Quick and responsive customer service.

Thank you

Thank you, Ethan, for your prompt response and for making sure my separators were sent as they were not. You mentioned the previous order was stuck at FedEx and you were correct. I received the separators soon after our communication. I appreciate you! Great service!

Jean was fantastic

Jean was fantastic! I forgot my passcode and my safeword; I felt rather foolish, she was very understanding and provided me with the correct information, which I wrote down and placed in my wallet. Jean was a life saver! And know that if I am ever in danger, Cove has my back!!

Helpful

The representative was very helpful and friendly

Wow! Great Experience!

Wow, Jasmine diagnosed and repaired the issue with a helpful follow up call that makes me think that there's a least one person besides myself who still has a GREAT WORK ETHIC. Needless to say, nowadays that's VERY hard to find. A+++++ Great Job!!!

Great one Dominic

Had problems with the system and called customer support. Talked to an agent named Dominic. He assisted me with ease and calmly explained the steps I missed. Dominic was very patient and very professional. He explained the process thoroughly and didn't missed a single thing. Dominic is an asset in that company!! Very good customer service.