Easy to install
Easy to install, very easy to manage.It
also comes with a very easy phone app
that is also easy to understand and operate. My wife and I just love it.
So easy to order
So easy to order, easy install, easy setup, and the best dang customer service anywhere, and these days that is hard to find! Cove ROCKS!!!
Top quality product and customer service!
Just set my system up today! We live in a mobile home so all the windows are doors are ground level. This works like a charm! And it’s the absolute cheapest price I’ve ever found for a security system for so many windows and doors! I love it! Set up was easy, and when I had any questions I got answers immediately. Even on a day they weren’t in office I got a support text convo to help me out! Amazing! So far it’s amazing. The app is so convenient and the key fobs are gold!
Great and speedy service fantastic…
Great and speedy service fantastic customer support
Easy, not expensive and it works!
I installed the system myself went through all the tests and got the all good signal. We had our neighbors watching our house and feeding our dogs when we went out of town. They forgot to disarm the alarm and I got a call. Checked the camera and saw that it was the neighbor and told them it was good. Didn't answer the call the next time it happened and an officer was dispatched to my house. So now I know it works.
Wonderful EVERY. SINGLE. TIME!
The agents I get EVERY TIME I call are always ready and willing to help! I just want to say thank you all and keep doing what you’re doing! You all make your customers glad they made the decision to go with COVE over the others out there. KUDOS!
just got my stuff and it was and fast…
just got my stuff and it was and fast to hook up. so far so good.
Nothing but a great experience
Nothing but a great experience. The system was very simple to set up, and easy to expand if you decide to add to it. I had a "traditional" alarm company at my previous residence, and it was a total ripoff. Expensive hardware, lousy service. Cove has been flawless, and very affordable. Thank you!
Friendly
Friendly, fast customer service at a great price
Anabelle-San Antonio,TX
US
Great company
Great company, fast/friendly support. Always been there when I needed them and good prices too for peace of mind.
I have been using Cove now for about 6…
I have been using Cove now for about 6 months and have been exceptionally happy with the product and service they provide.
Cove has been excellent
Cove has been excellent! They are very responsive and have been extremely accessible and accommodating when we have had questions (or issues with our insurance company).
My home was broken into about a year…
My home was broken into about a year ago. And ever since then I’ve felt scared to leave my house unattended. I would be in public places worried that someone might be breaking into my house and I would rush home. I decided to get a security system for my home. I looked everywhere and could find one to my liking. They were either too expensive or not good enough. I then saw an ad on Facebook about Cove and saw that they had great reviews and it was extremely affordable. So I decided to try Cove, and it’s been one of the best decisions I’ve made. My family and I feel safe knowing my home is being monitored 24/7. We feel like we have our lives back. The equipment was easy to setup and so far it has been a great experience all around and I would recommend Cove to anyone.
Recommend this company to any one best…
Recommend this company to any one best service ever
Amazing Customer service!
Amazing Customer service!! The rep stayed past his shift hours to help me!! I'm impress with how simple the system is!! Highly recommend.
Great customer service
Great customer service
The system is easy to use and install
The system is easy to use and install. It’s current technology. Very nice service and good prices. Feel totally safe!!
I’ve tested out a few security systems…
I’ve tested out a few security systems and I must say cove is the best!!. From it’s easy do it your self set up system to there outstanding customer service reps .
Moving is the worst and I feel like I…
Moving is the worst and I feel like I can never get my security system installed fast enough when I'm in a new place - until now. From box opening to full installation, it took less than an hour and required no additional equipment except a chair to stand on. I had trouble with my connection, so I called in and got a technician helping me every step of the way in a real, down-to-earth way...even outside of business hours. I'll sleep easier tonight!
This was amazingly fast
This was amazingly fast! The hardest part of putting Cove in was taking another company’s product OUT. The installation took about 10 minutes, and I didn’t need any technicians to “guide me” through use. The staff at customer care were super nice and helpful.
Simple and easy to set up
Simple and easy to set up. The hardest part was positioning the sensors lol. I was even impressed that the control panel is battery powered (rechargeable) as well.
Glad I chose Cove over another DIY system!!!
I found cove by chance. I was actually doing searches trying to find out about Simply Safe and low and behold Facebook ran an ad for Cove (among other systems). I'm super glad they did. After comparing the 2 systems it became clear that Cove was exactly what I was looking for. Not only could I build my own system but I was given the option of not paying anything upfront (aside from the first like $34) which wasn't what I needed, but it ended up being what I went with since I knew we were headed for a vacation and were trying to save.
After receiving my system 3 days after I ordered it I was instantly impressed. I love the touchscreen base they have and I literally just plugged it in, and it prompted me now to install each sensor. That took a total of about 15mins and I have a total of 7 devices installed.
Thanks to user error I got to experience their excellent customer service I'd read about. While installing my sensors one wasn't being read by the main panel. I called customer service at 11pm on a Saturday night and was given a call back about 10mins later by a technician and I'm kicking myself for not remembering his name because he was freaking AWESOME!!. Come to find out I didn't have the sensor close enough to its paired piece...easy peezy fix but this gentleman went through the rest of my setup with me and didn't disconnect until I was sure I knew every single detailed I wanted to know about the system.
So far the alarms been triggered 3 times, all false alarms due to us forgetting we have a system and opening up our doors in the morning after initiating "night mode". Which is a feature I loooove. This system has led to some of the best nights of sleep I've had since living in our place. We rent in a not so great side of town and just knowing Cove has our backs whilst my family and I sleep has been so relieving. They call within a matter of 30 seconds once the alarms triggered and it has just been such a great experience all around with them thus far. The pricing is as fair as anyone else and I even got a free camera which has 2 way audio (my research found that simply safes camera didn't have that feature at the time I was looking at least)
Thank you so so much to the entire Cove team, from the people that packaged and sent our system, to the gentleman on the phone who helped me troubleshoot it and the people that have called to verify we are indeed safe and so is our home. I highly highly recommend this system to anyone looking to add a secure layer of protection to their home. It will give you such a peace of mind and you're hearing it from me that it's totally worth it!!!
Had trouble originally signing into the…
Had trouble originally signing into the app on my phone, but after chatting with the online chat help person it got straightened out quickly. The camera system has a nice high resolution. Very clear. Love that you can have the sound on this also.
Amazing from the start!
This was a fast easy and amazing experience. They were so helpful and on top of their game. I've recently had ADT and won't look back! Thank you to the Cove team!
From beginning to end Cove has been…
From beginning to end Cove has been amazing!! Just reading all the previous reviews prior to me purchasing got me!! Thank you!