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Cove customer reviews
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Dec 2025
He is amazing and helped me with all of…
He is amazing and helped me with all of my concerns.
Alan Rojas
US
Trustpilot
Dec 2025
Cove protection is superior
We have had Cove Security in our business for about 5 years. We received a call from Cove at 4:30am notifying us that we had a front motion alert. My husband and I got out of bed and went to our business to discover burst water pipes. We are located in Minnesota and the temperatures for the past week were in the negative. This caused the water pipes in the unit directly above us to freeze and burst, flooding our shop. Damage to our business was minimal because Cove alerted us
Amber Luckoff
US
Trustpilot
Dec 2025
Was able to educate me on my new system…
Was able to educate me on my new system and resolve the issue I was having.
Mark Smith
US
Trustpilot
Dec 2025
question was answered
question was answered
Dec 2025
Michael was a great help
Michael was a great help. He resolved my issue with my device.
Shawn Newsome
US
Trustpilot
Dec 2025
Tech support knew system and was able…
Tech support knew system and was able to correct problem with system
Mark Smith
US
Trustpilot
Dec 2025
Rob’s help was excellent. He provided the best customer customer service in a caring and patient.
Rob’s help was excellent. He stuck with me for at least two hours to solve the issues I was having after replacing all the sensors that had worn out, always patient and kind. He explained everything we were doing and helped through the process of bringing my system back to life. I would highly recommend Cove and their customer service. Both of my experiences have been A plus
Susan Kopcha
US
Trustpilot
Dec 2025
Truly Helpful Customer Service
Mike was very patient & friendly (more than I can say for myself unfortunately; I was very frustrated!) But he did a great job assisting me and never made me feel bad for not knowing what I was doing. He is an amazing asset to your team!
Angelique Barthel
US
Trustpilot
Dec 2025
Mark S
Mark S. help me really well and does have a GREAT customer service.
Dec 2025
Thomas was very helpful in assisting me…
Thomas was very helpful in assisting me in setup and installation of my new system. We spent nearly 2 hours on the phone this evening and have another call scheduled tomorrow. He’s very knowledgeable and patient in his work. I would recommend him for anyone who needs help.
John Tumeh
US
Trustpilot
Dec 2025
Knowledgeable and Patient
Rose was Knowledgeable, helpful and very patient. She walked me through step by step.
Antonio Sieira
US
Trustpilot
Dec 2025
Great support
Great support
Dec 2025
Customer service was amazing walking me…
Customer service was amazing walking me through all the steps fixed and troubleshooting everything with me I can’t say enough great things about customer service
Milton Hurtado
US
Trustpilot
Dec 2025
Great Technical Service
Bryan was very thorough and helpful with my issues. He talked me through the necessary steps to remedie all of concerns. Great job.
Eric Chandler
US
Trustpilot
Dec 2025
Saved the Day!
The tech support team here is wonderful. I am still setting up, adding to, etc… my system and I have needed much help for two days now. So…a Big Shout Out to my tech Bryan! Have no fear…Bryans Here! Thank you Bryan.
Dec 2025
Issue handled quickly!
Niljean handled my issue quickly and efficiently!
Lisa Lawson
US
Trustpilot
Dec 2025
Thomas was terrific
Thomas was terrific. Great customer service.
Sandra Pinnegar
US
Trustpilot
Dec 2025
Fritz was very knowledgeable and…
Fritz was very knowledgeable and helpful. He was also very patient with all the questions I asked. He is definitely a Top Notch Guy!!!!
Robert Myers
US
Trustpilot
Dec 2025
My tech was very knowledgeable about…
My tech was very knowledgeable about the problem I was having and solved it quickly. He listened well and I always appreciate that!
Albert Baker
US
Trustpilot
Dec 2025
Great customer support
I spoke with a nice man named Josh. He was friendly, polite, knowledgeable and patiently answered all my questions. He also sent me an e-mail detailing how to change out the batteries on my sensors. So thankful I did not have to talk to an AI bot.
Ted Cuckler
US
Trustpilot
Dec 2025
mark was very patient
mark was very patient, understood my concern and helped me through until the camera was up and running. Very helpful, knowledgeable, and pleasant. Great service
Sally Considine
US
Trustpilot
Dec 2025
Great customer service
Great service
Keila Jones
US
Trustpilot
Dec 2025
Technician was extremely helpful
Technician was extremely helpful
Alexander Bailes
US
Trustpilot
Dec 2025
COVE LOVE
Mike answered and that was a great start! He was very patient and consistent with his efforts to ensure my success was fulfilled! Love- seeking the other’s highest good. Mike preformed with love. Thank you Mike and my new COVE family.
Dec 2025
Rob was great
Rob was great. Clear instructions. Very thorough
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