Mary did a great job resolving my issue…

Mary did a great job resolving my issue - fast and responsive!

Mary Grace was really helpful

Mary Grace was really helpful. She was with me all the way until final resolution of the issue on hand.

Promote this guy.

The rep was quick and personable in his assistance.

Ed was an excellent communicator

Ed was an excellent communicator. Very clearly explained it all. Very patient. Very articulate. Got it all fixed.

Unbelievable Excellent Technical Support

The consultant who helped me today is in my pantheon of all time unbelievably GREAT technical people. The effort was totally off the charts. Just amazing!!! He stayed with it, for what must have seemed like an eternity. We had issues technically and he never gave up or showed the slightest amount of frustration. WORLD CLASS!!!!!!!

Mark was very professional

Mark was very professional. He resolved my problem. He was friendly and did not waste any of my time in resolving my problem. Thank you.

Representative was nice and thorough on…

Representative was nice and thorough on delivering service

Venice was very knowledgable and…

Venice was very knowledgable and helpful.

She was very nice and thorough on all…

She was very nice and thorough on all the equipment and how to operate them

I have been with Cove for 3+ years and…

I have been with Cove for 3+ years and they have been excellent to work with, easy to talk to, great customer service, their security system very good! Every time I speak with a representative they are courteous, patient and helpful!

Always get prompt live phone responses

Always get prompt live phone responses. Mike and others I have spoken to are knowledgeable.

Mark spent an hour or so assisting me…

Mark spent an hour or so assisting me with installing hub upgrade. There were no directions in box and on line there was a different hub. If not for him I would have returned it Thank you again Mark

What made my experience great

What made my experience great? Mary Joy did, She was super helpful, knowledgeable, prompt, answered all my questions. A pleasure to chat with!

I’m consistently impressed by both the…

I’m consistently impressed by both the affordability of the products and the quality of customer support. Every interaction ends with my issue resolved—special thanks to Rue for her patient and efficient help with technical challenges. A truly reliable company!

Quickly helped my direct question and…

Quickly helped my direct question and facilitated the purchase (and discount!) of a piece I was missing.

I called to find out how cameras record…

I called to find out how cameras record things, the rep was fantastic. He took the time to find out what kind of cameras I had and what kind of SD card it took. Thanks

Excellent service.

Excellent service.

Loving Cove alarm system

So far I've had the alarm system with two cameras and love it. installed it myself which was simple instructions took less than an hour. The quality of the cameras is so much better than ring.

She did great job thanks

She did great job thanks

The person on the other end was kind…

The person on the other end was kind and patient.

The tech rep was exceedingly patient…

The tech rep was exceedingly patient and helpful

Helpful with the problem

Helpful with the problem

Helpful with the problem

Helpful with the problem

Knowledgeable and friendly.

Knowledgeable and friendly.

Friendly and knowledgeable.

Friendly and knowledgeable.