Mary was very helpful and…
Mary was very helpful and knowledgeable!!!
Jesse Dominguez Coach Domingue
US
Very helpful and solved my issue
Very helpful and solved my issue
Very helpful and fixed my problem with…
Very helpful and fixed my problem with the first call. Knew the system very well. Easy to communicate with.
Every rep I've ever spoken to knows the…
Every rep I've ever spoken to knows the Cove system very well and they are always happy the help.
Excellent assistance
Excellent assistance, was able to take care of my problem.
ISSUES RESOLVED
Issues were resolved.
Helpful, Kind, and Quick
Geraldine was able to kindly help me with my payment adjustment request quite quickly! Good customer service is not forgotten here at Cove!
Very Helpful
Yumi was very knowledgeable about the system and she knew exactly what I was referring to. She helped me right away and the problem was solved.
A+ customer service
A+ customer service! Ariel walked me right through my issue and tackled every obstacle along the way with easy. Couldn’t have asked for a more seamless process. Great produce and fantastic experience so far.
Excellent Customer Service
Excellent Customer Service
Mary Grace was more than helpful
Mary Grace was more than helpful, considerate and attentive.
Charlie helped me through all the steps…
Charlie helped me through all the steps for installation. She was excellent at instructing me and at understanding what I was saying. She was patient and kind. I am very appreciative of her help as I am not technically savvy at all.
Great customer service
Great, patient, & thorough customer service reps.
Motor City Dance Factory
US
Solved my problems fast and…
Solved my problems fast and communicated effectively.
Thank you princess
Princess was a big help and very knowledgeable about what I needed to fix
Charlie was an absolute blessing!
A month later and COVE continues to deliver! Cant say enough good things about them, their system and support staff/team. Charlie took the time to help me register the new equipment and identify a defective one and place a new order for me. Thank you so much for such an excellent customer service (which is so scarce now a days…). A+++
Charlie did a super great job getting…
Charlie did a super great job getting my panel and sensors hooked up properly. He was easy to work with and communicated exceptionally well. Thanks, Charlie!
Ronald and Cove Customer Service
Ronald did an awesome job assisting me with my issue! He was courteous, efficient, effective and knowledgeable.
Very professional and prompt to get the…
Very professional and prompt to get the replacement I need for my system.
Ronald was very helpful!!!
Ronald was very helpful!!!
Great customer service
Ariel was able to resolve my trouble with the app very quickly. Very helpful and kind.
The problem was able to get resolved
The problem was able to get resolved. Also some questions on the system were answered as well. I would like to see compatibility with Google Home/Assistant as well as a history of events in the app as well.
As I’m looking to change my living…
As I’m looking to change my living situation and have some security concerns I had many questions. I have pets and friends who come in and out of my home. Joseph answered all of my questions regarding these concerns and helped me figure out what I should prioritize buying based on my specific situation
Thank you Rue for all your help!
Thank you Rue for all your help. Rue was very knowledgeable about my situation. She was able to help me recover my user name and reset my password via app. Rue was very nice, patient and polite. Thanks very much for all your help!