Thanks for the great experience
Thanks for the great experience
I am extremely satisfied with the…
I am extremely satisfied with the support I received from Cove and have no reservations about recommending them to others.
Excellent service
Excellent service
Knowledgeable team with motivated to…
Knowledgeable team with motivated to help
New system
Was switching over from an older system to newer system. I spoke with Ronald through the text chat and they were amazing. Being patient and providing clear and direct help through the process. Thank you
Faye was nice and professional
Faye was nice and professional
Alfie was great!
Alfie was great!
Love my Cove Security System.
Easy to get in touch with. My questions get answered when I call which is not very often. Why because the system works. Have only replaced two sensors in 5 years. When I first received my box with everything I ordered I was fearfully I couldn’t set it up correct but I did. I was 73 then. Today at 78 I ordered two outdoor cameras to add to my system. I have no fear as I know Cove will help walk me through setting them up. The system is reasonable. The monthly fee for monitoring is so inexpensive compared to other companies. I am well pleased with Cove. I have peace of mind with my cove system. After ordering my cameras a representative from Cove called me to make sure I was ok with my order and understood everything. Now how many companies follow-up like that! I highly recommend Cove Security System. You won’t be disappointed if you use them, I promise.
Very professional into the point
Very professional into the point
fine company
Customer Support and equipment is very fine. I was worried about needing home security for the first time in my life years ago, yet COVE has been there for me every step of the way.
This person assisted me and walked me through the steps to follow
This person assisted me and walked me through trouble shooting. He was calm and very polite. He demonstrated patience and this was soothing and kept my tension down
Darrell was so amazing
Darrell was so amazing. Very helpful and took care of my concern.
Innovative!
Very patient. When I could not figure out to get the SIM card out of my panel she made a 10 second video that showed me the trick. It worked! Thank you!
Cherrie knows what she’s doing
Cherrie knows what she’s doing. I clearly understand her what she is talking about.She did a great job. Hopefully i’ll get her when i call back. Tnanks Cherrie.
I was able to get my issue resolved…
I was able to get my issue resolved over the phone which I loved
Excellent Customer support
Alfie was excellent! She was able to promptly identify the issues in my system and offer solutions. Really appreciate the explanations and help received. A+
Quick and efficient
Quick and efficient, resolved 2 issues in a few minutes.
Perfect
Perfect - alfi was patient
Installing sensors
Mark Segovia was patient and knowledgeable about the sensors. He helped install them, and it was easy to do. Now my sensors and panic necklace are all online.
Alfie was very patient and polite in…
Alfie was very patient and polite in address my concerns and helping this old man get the new system configured. She is a VALUABLE asset to the company.
Great service and very helpful with set up
Great service and very helpful.
Great great great
Great great great
Low battery alert
The rep, Mary, was very helpful and we resolved the issue
I called savers time so many couldn’t…
I called savers time so many couldn’t help but Mr. Mark came in he was amazing helped me and solved the issue thanks thanks 10000 times
Technician Yumi was extremely helpful
Yumi was extremely helpful, easy to understand, extremely polite. Handled everything I needed done quickly and professionally