Trust and Credibility
The best service
Best Service
She is very patient with knowledge
Fast friendly service
The associate was quick and able to handle my services without any issues. Took overall five minutes.
Very patient great service
Patient, stayed on u til problems solved
Tech was informative
Tech was informative, gave easy to understand instructions, was patient and made the process easy. Also the email was easy to use. Tech gave great service!
The agent was very helpful
The agent was very helpful, patient and made sure that if instructions weren't clear, she explained it thoroughly.
Very courteous and helpful
Very courteous and helpful
Joseph is amazing!!
Joseph was a great assistance and helped to resolve multiple issues. I can't say this has been my experience from the past techs who I attempted to request assistance. This person should be a supervisor and/or training tech for others. This rep is a great asset for Cove. I wish I could request them every time. But he has me on a path to getting everything fixed!! Thank you
New ground breaking low cost no contract home security system
First of all the price! Caught my attention and when I received my package the first thing I noticed everything was so well built and easy to install and the monthly cost made me order another system 3 days later ! And the real shocker was I really want to be a part of this ground breaking low cost home security company! No contract super low cost equipment and they pay you monthly to save up to add on to your system and it even get better much much better they even replace the system add on when it breaks hold on for this one month FREE! Crazy but I’m not done 60 days money back guarantee it’s so much I hope I got it right this is so ground breaking I really want to be a part of this.company sign me up
Great customer service
Agent that I spoke with was very intelligent and patient on helping me to troubleshoot the installation of my security system. Would highly recommend this agent.
Good day
Good day, the young lady was effective and on point. She designated the spots where each piece would be effective.,and a very professional way of high-end customer service
Ariel in the tech support department
Ariel in the tech support department was exceptional. I required sorting out two separate address's systems, a few issues with one along with several other items. His service, professionalism, patience and communication was phenomenal and didn't waiver at all. No matter how many questions and directions I took him. As a leader in call center environment, I know very well the challenge in finding talent like this. I couldn't be more satisfied than I was with this result. Hands down, the best phone over the phone experience I've had in years. Exceptional service! Thank you, Ariel!!
Pleasant
Pleasant, helpful and quick service
Kim was exceptionally professional and…
Kim was exceptionally professional and very nice to talk to .thanks Kim
First Class Support Always
The agent knew exactly how to resolve my issue and did it quickly.
Excellent customer service today on 2…
Excellent customer service today on 2 issues
The woman that helped me was very…
The woman that helped me was very patient and helpful. She helped through the installation process and patiently answered all my questions
Top tier service
The customer service was top tier. Helped me get my alarm on line and stayed on throughout the process user error and all. I think this is the beginning of a great business relationship.
IT tech Kim is such a consummate…
IT tech Kim is such a consummate professional and her knowledge of IT is impressive, she is quick @ problem solving & thorough with next steps. She is very pleasant & reassuring to speak too. I've had a few recent issues & Kim solved them extremely fast. She would be a great trainer for new employees. Hope she stays with your company because she represents your company in an outstanding way. Thank you
Representative was extremely helpful…
Representative was extremely helpful and didn't stop until everything was done
I left the big boys a long time ago
These guys are top-notch, awesome ,great product 2nd to none. What are you waiting on?
Great Support
Support was able to quickly help me get my system back online. (: John
Kim was great today
Kim was great today. She took care of my issue quickly and kindly.
Ram was easy to work with
Ram was easy to work with. Listened to my concern.