Very helpful

Very helpful. I could not have done this alone.

Just ordered my system today and I had…

Just ordered my system today and I had a few questions so I called customer service and they were really supportive and nice and answered all my questions with complete confidence and knowledge. Can’t wait to get my system

The person I spoke with was very…

The person I spoke with was very interested in helping me. It is an ongoing problem but he advised me how to take care of it in the future.

Mary Joy is always so wonderful to talk…

Mary Joy is always so wonderful to talk to when we have a question and so wonderful I would always recommend cove to anyone

Knowledgeable

Knowledgeable, courteous service

Darell was very friendly and…

Darell was very friendly and knowledgeable and his customer service was awesome. Thank you Darell for your help.

Francis was very patient and thorough

Francis was very patient and thorough

Mary Grace was very helpful when I…

Mary Grace was very helpful when I contacted about needing help with a return. She also updated me on my replacements. Such a great company to use when it comes to protecting your family.

Things got resolved👍

Things got resolved👍

Things were resolved

Things were resolved

Patience, Support and Encouragement

Really patient direction givers! I was able to hook my foorbell up with help from Cove Thank you so much!

Michael was extremely helpful and…

Michael was extremely helpful and provided great customer service!

Cameras display “no events for today”

Cameras display “no events for today”. Also, when you want a live view it’s just winding. Especially the doorbell camera takes forever to open for live view. The Guest ringing bell leaves before you can answer the door. Update: I received a call from a representative in regards to the issues I was having. She was very helpful and went through detailed steps to correct my issue. What I appreciate the most was her patience with me and understanding my issue. Therefore, I will change my rating to a five star. Thanks, Cove.

Thomas was extremely helpful

Thomas was extremely helpful

Thomas was extremely helpful

Thomas was extremely helpful

My representative, Niljean

My representative, Niljean, was very helpful and assisted me in updating my account. Great job!!

My experience was great and COVE is…

My experience was great and COVE is awesome. My technician superb. My technician was calm Easy to understand very patient and make sure everything was taken care of before hanging up. The technician was very professional, and I would highly recommend. I wish I could get my technician every time like this and I normally do but this time it was so easy to understand. It might be because every time I call I learned something from each one of them and it makes it easier each time..

Maria was great she was very patient.

Maria was great she was very patient.

Very patient

Very patient. Able to help with all questions resolved issues

Niljean Help me today with a sensor…

Niljean Help me today with a sensor issue. It was a helpful experience. Great and fast customer service.

Cameras back up and working

My internet service went through a reset and my cameras were not working. After several calls to the internet provider and cove Francis answered. He was patient and professional in helping me restore my camera feeds.

Got it fixed on the first try

Got it fixed on the first try Tx

Michael was very helpful and polite.

Michael was very helpful and polite.

Francis was very knowledgeable and…

Francis was very knowledgeable and patient as my replacement hub was an issue. He stayed with me all the way until everything was working correctly

Professional but understanding

Work with me through the issues and was very patient.