Great service on reconnecting my touch…
Great service on reconnecting my touch pad .
Also fast billing answers.
Alexander in tech support was…
Alexander in tech support was exceptional, He spent over an hour, showing great patience and knowledge to help me start up a replacement base stational. This guy is a franchise employee,,,,you had better hold on to him. A six star employee. Thank you Alexander!!
Gary
Representative helped during a tense…
Representative helped during a tense and scary time and was able to assist me promptly in all of my needs without difficulty
Amazing Customer Service
Amazing customer service and support! If every company could model Cove’s customer service, philosophies and policies, we would make American businesses great again!!!
Donald Dominick DeCarlo Jr.
US
When I made the call
When I made the call, no waiting time. The operator solve the problem immediately.
Thank you very much Ryan
Thank you very much Ryan, he provided an awesome customer service 😄. One of the best ones in a very long time. Friendly and knowledgeable 👍.
James was great & very helpful
James was great & very helpful
Customer service is a big reason on why I love Cove.
A Amazing Security System
Isn't a great product and customer service is very helpful to whatever u may need. Also the price of your product is outstanding it beat all the other prices of compared systems. I would refer your system to family and friends. Thanks for an amazing 👏system!!!
So far so good/// I have not had any…
So far so good I have not had any issues with my stuff ,, they are prompt to answer my questions and di what needs to be done I love a company that knows what they doing and fast because I'm a Karen I complain about every detail and right now I don't have nothing to complain about thanks you ram
Customer service rep was polite and…
Customer service rep was polite and helpful
Pia was very helpful to me
Pia was very helpful to me. She explained everything to my understanding. I was extremely pleased with her patience and professional manner.
Good customer service
Ned was patient and got my system up and running.
Great service
Knew exactly what the problem was right away.
Best Customer Service Experience Ever
Jeoff was very patient and courteous the whole hour and 45 mins that we were on the phone. He went through each step of updating my doorbell Camera on both applications. I appreciated that he never made me feel that I was annoying or bothering him. Great Job! I'm finally getting my Doorbell Camera notifications because of his professional demeanor and knowledge of the product he is servicing.
Ram was excellent
Ram was excellent, easy to understand and very patient. He did a great job helping me setup my system!
After several calls and reviews I…
After several calls and reviews I finally was able to connect with Nick. System issues have been resolved.
Thank You
I have been in this company for 5yrs and im really satisffied with it.
Customer representative always helpfull.
Mark provided excellent service and…
Mark provided excellent service and answered all my questions
Ok but I can’t hook up my camera
Ok but I can’t hook up my camera
Very helpful
Very helpful, competent and prompt
Great Customer Service
I was updated on the status of my outdoor camera’s promptly by Ram. Great customer service.
Great Customer Service
Great customer service
Excellent customer service from James
Excellent customer service from James
Excellent customer service
Excellent customer service. James was very professional
Great people
Everyone was friendly Nice easy to talk to step by step help it was really nice