Agent was very patient with my initial…

Agent was very patient with my initial setup. In addition, she was knowledgeable about the Cove interface platform.

Cove was easy to install and has worked…

Cove was easy to install and has worked without any issues for over 2 years.

They were able to lower my monthly…

They were able to lower my monthly payment when I am almost no way to afford the service. THank you very much.

System works

System works! Easy to install. If you forgot to turn it off and disable it, the alarm will sound. Immediately they will call to find out if it's a real break-in. I am very satisfied with this system.

Excellent service

Excellent service, as always. Called for an issue I was having with a camera (my fault) and managed to sort through a few other items. Lego was very personable, professional, and helpful. I've recommended Cove to others, in fact may be helping a friend install a system soon. Thank You!

Theres no better security company for the money

Customer service is always great and everything else is super simple and straightforward. Theres no better security company for the money

Great customer service

I had an issue and their customer service immediately took care of all my issues and didn't some. Would recommend cove and I have.

The rep was courteous and helpful

The rep was courteous and helpful. Solved my issues quickly and with no hassle. The Cove system is always up and running and alerts me to a door or window being open or a sensor needing a battery.

Wonderful experience

I spoke with Ms. Faye and she couldn't understand what I was saying, instead of saying call back when I have someone to talk for me , she figured out how to make it work ! You need more people like Ms. Faye!

Installation and Monitoring

Customer Service confidently answered numerous questions with expertice, listened well, and added tips in certain areas.

Payment concern

The employee was very pleasant when we spoke. She also resolved my concern quickly.

Support has always been very helpful

Support has always been very helpful. It shows that they are trained to really try and help your customers, which is much appreciated. Also, your response center is incredibly fast when there is an alarm!

I had a great experience with my call

I had a great experience with my call. The Representative I spoke with was very helpful. He helped me save money on my account. I'm very grateful!!

the first I talked to cut me off the…

the first I talked to cut me off the second person I talked to did a great job was very helpful and fixed the problem.

generous solution

The rep completely understood my issue and was very generous in providing a solution

Great transaction

Very helpful

True patience

John Roel chatted with me forever as I had so many questions about reactivating my account. Then he walked me through setting up the panel to get me activated. Very patient the whole time!

Cove delivers

I appreciate the highest patience and knowledge bank that all Cove technicians exude in answering all of my questions and concerns. I feel Cove technicians are just as concerned with my home security setup as I am.

Excellent customer support service

Mae, the tech support person was knowledgeable, patient and respectful.

Amazing service!

Customer service reps are very nice and resourceful. Great service every time.

Best security system we've ever had

I honestly have had no complaints about cove since we started using them 3 years ago. I really love to going online, picking out my system myself, assigning numbers and names to all of my windows and doors, and when the system came in the mail, they were already labeled for me I knew exactly which one went where it was great. The service has been phenomenal and there is currently an SD card on its way to help update my firmware at no cost. You cannot beat cove

The Cove System is an inexpensive and…

The Cove System is an inexpensive and simplified way to install and have quality security for your home, along with great customer service. I installed the system about three years ago and haven't regretted doing so. For such a small price it gives me and my family peace of mind. Which is priceless.

I spoke to a live and friendly person

The wait time wasn't too long, the two people I spoke with yesterday was friendly and professional. Each knew their job.

Great customer service because the… representative listens and then provide support to help. Return calls quickly.

Great customer service because the representative listens and then provide support to help. Return calls quickly.

The technician was very experienced

The technician was very experienced. Simple to understand. A great experience.