Very nice to work with and stayed with…
Very nice to work with and stayed with me to solve my problem patient, understanding and knowledgeable.
I was totally satisfied with the…
I was totally satisfied with the assistance that my rep rendered!!
Simple system to set up and use
Simple system to set up and use. Tech support is awesome! Impressed.
The Customer Care Representative was…
The Customer Care Representative was very patient and knowledgeable.
Cove Security's great customer service!
The customer service rep was outstanding, helping me upgrade my system to the new Cove Connect system, and saving me money in the process. He was very friendly, very helpful, and very professional. Great job Cove!
Yereh is an ANGEL
Upgraded my system with ease and got some loyal customer bonuses. I love Cove! Thank you Yereh!!
Customer service is always helpful
Customer service is always helpful when I need them! Ordering extra window sensors when I moved was super simple.
Cove is always there when you have a…
Cove is always there when you have a question.Very helpful agents.2.5years with them no complaints
Wonderful people you have working made…
Wonderful people you have working made the whole experience super easy.
Affordable convenient security
inexpensive, easy to install, DIY, modern security system that has you covered. Works with Alexa for voice arming/disarming/status. Very happy I chose COVE.
I truly am in love with Cove
I truly am in love with Cove. I have paid 3 times as much for a good alarm company and Cove is right up there with better service and a 3rs of the cost. There customer service is 5 stars, everyone I have had to connect with was very professional and accommodating. I don't plan to ever leave Cove!
very efficient customer care
very efficient customer care
Awesome alarm system
I love cove.they have a great alarm system. Their customer service is better than any company going today.so if you want a great home alarm and the best customer service go with cove you will not be disappointed.
Cove Security System has always put…
Cove Security System has always put there customers first. The only down fault I have is they give you a statement like this "Read our Guidelines for Reviewers"
Technical support very helpful and…
Technical support very helpful and patient.
Positive experience…
My experience with the customer service agent was very positive. He was patient, helpful and receptive. I also had some alarms triggered by me in error in the past and the response has been fast. I am pleased with Cove service.
She was very helpfull and patient
She was very helpfull and patient
I called and got a CSR immediately and…
I called and got a CSR immediately and she was able to help me without issues. Just installed my system and I wish I would have gotten this one before ADT. It is so easy the CSR was so much nicer and very helpful.
Great. customer service Skills.
The customer service rep was very patient I had never hooked up a alarm system before she was very patient.
Everything about Cove has been GREAT!
Everything about Cove has been great so far, from ordering and receiving my products, to installing and help from customer service when I wasn't sure about a specific step. I will update my review at a later date ..... So far, so good!
New customer
I've been impressed with the customer service. The equipment was easy to install and I'm satisfied with my experience so far
Smooth, Easy Transaction
Very Helpful & Smooth
My credit card was rejected for the…
My credit card was rejected for the auto payment. I recd phone call to update info and forgot about it. Cove continued monitoring even tho I hadn't paid. I recd 2nd phone call the next month and gave them the new number. The previous number had been compromised by a hacker and the credit card company closed it. Happy they continued to monitor while we were away.
Set up was easy
Set up was easy! Cove works great for me being on a budget! It's Awesome!!!
Great!!
Customer service was excellent.