A wonderful company
A wonderful company. Very helpful and understanding. Caring customer service, and a great alarm company.
Great
Great customer service
Made it quick abe easy
Made it quick abe easy. Not a long wait, very nice and friendly.
The service is good
Service is good, help is good, all is good.
Quickly and efficiently corrected my…
Quickly and efficiently corrected my issue with the Cove app.
Cove
Joseph went above and beyond to help me.
Great experience dealing with customer…
Great experience dealing with customer service
Fast response an answer all my questions
Fast response an answer all my questions
Customer services as well as the product
Customer services as well as the product
The CS Rep was quick to understand my…
The CS Rep was quick to understand my issue and and correct it.
Excellent response
Excellent response, Excellent service, Excellent product. Need I say more?
We were having a technical problem with…
We were having a technical problem with our system and it was handled quickly, efficiently, and courteously.
He was very felpful
He was very helpful, polite, and answered all my questions.
Credit for out of service
Sent me a new SD card and helped reset password
Way better than the old Cove
Cove system is very comprehensive and the customer service is fantastic!
The company is great
The company is great. They are doing a great job. Always nice and answer my questions. Thank your!
Great customer service!
My concerns were address and she did an extra mile for my unstated needs.
Prompt and efficient response to my…
I called today for their unavailability of the live coverage of m cameras. The guy admitted it was due to an error with their app and promised to give me updates thru emails when the system would be available.
They took care of my technical problem…
They took care of my technical problem quickly and easily
CSR assisted nicely
CSR assisted nicely
Easy install & have had no issues.
Easy install & have had no issues.
Pleasant representative
Pleasant representative. Problem is not received yet though.
Awesome customer service rep
The customer service rep, was very helpful and provided me with the information I needed regarding my account and the different options I had. The issue or doubt was resolved immediately. No further action was required.
Long time customer. I love Cove
I have had cove for years. They are great and I love the customer service. They actually care and when they call they don’t seem unhappy. I love the notification when the power goes out in the neighborhood and I know my home is still protected. I’m upgrading my key fobs now and I just ordered a door bell camera. I’m so excited. This company is great.